Kline Volvo Cars of Maplewood Hwy, St Paul

I just bought my second Volvo, a V60 at Kline, and I worked with Melissa Daugherty from beginning to end. I started with an internet inquiry, then test drive and then final deal. I worked with Melissa each step of the way. She was terrific. She knew her Volvos; she was responsive and respectful. I hate getting a new car, but Kline Volvo, and Melissa specifically, made the whole process easy, if not fun.

I worked with Peter Carlson and had a great experience from beginning to end. We declined a purchase several times as it just didn't work out for us monetarily. Peter listened and continued to work with us until we found the right car at the right price. He never gave up on us and just kept in contact. I was very appreciative of his patience.

Kline Volvo has an excellent parts and service department. They have a very friendly staff that I deal with on almost a daily basis. They are all very knowledgeable and helpful when I, or anybody else that I work with, have questions. I would highly recommend them to anybody looking for a Volvo or oe parts.

The service level at Kline Volvo is fantastic. I have had some unfortunate events with my new XC-90, (hit by a postal vehicle, flat tires etc. Not the cars fault) that Scott, Bo and Jody have stepped up way above and beyond for. When my 10 day old XC-90 was hit I had it dropped off at the body shop down the road. Kline came and got me a ride home. It wasn't their problem, but they saw a customer that could use some help. The other day two tires were loosing air due to foreign objects lodged in the tire. I went to a tire shop, they couldn't help due to the late hour. I then decided to park it at Kline so they could fix it the next day. I was offered a loaner car by Mike Theisen. I did not expect that for a flat tire scenario. On a previous occasion I had an engine fail on my way to the airport. Grant Lohre responded to my phone call by having a loaner ready 5 minutes later and I made it to the airport on time. On other occasions they have sent their runners to my house to take care of things for me. I have bought multiple Volvo's from Kline Volvo, and will continue to do so as long as they let me;). I am a Volvo fan, but I will buy it from Kline Volvo because of their service. Instead of having friends in the diamond business I have gems in the auto business. (No disrespect to the Shane company guy). Thanks to the entire team at Kline. It feels good to be taken care of.

Worked with Robert Dunaski at Kline. He provided excellent service. He was positive, flexible and kept me informed of progress of the service. Had the 70 thousand service, new tires, alienment, new front brakes. We're done with in the time frame given to me at the start of the service of 2.5 hours. Comfortable waiting area. Imaculetely clean and modern. Plenty of treats, water, pop, and coffee. Excellent wifi connection. Positive environment and staff. I do recamend Robert to work with. The service was done right the first time and the car was washed when returned. Very positive experience.

Drop off was fast and easy. Bo Dunaski kept me informed of the progress with my vehicle. He had vehicle ready when he said it would be. He went over what was done to fix the problem, and had my vehicle cleaned when it was returned. Overall, a great service.

Peter Carlson went above and beyond for me. I wasn't able to drive to the dealership in time to test drive a highly sought after, low mileage car. Peter drove the car all the way from St. Paul down to Apple Valley in order to give me a chance to test drive it. He was very kind and knowledgable. I would recommend Kline Volvo to anyone.

The repair was speedy and professional. I very much appreciated the use of a loaner wile the car was being worked on. I'll be back for my future repair and maintenance needs. Adrian

Peter Carlson was great to work with. found a vehicle that would fit my need but yet within my budget. He was willing to go the extra mile to ensure that I got exactly what I wanted. Love the Volvo XC90... Now just need to take it on a long trip

One of the best car buying experiences ever. I made an appointment to see the XC60 I found on their website. Our salesman, Nate Turvesson was great. He had the vehicle warmed up and ready to test drive when we arrived (it was bitter cold and icy that afternoon). It was a great experience...they didn’t even flinch at our 18 year old trade in. The buying process was organized and easy. Everyone we met was gracious and friendly. I love my new Volvo and am looking forward to dealing with the Kline Volvo group in the future.