Kit Okazaki - State Farm Insurance Agent Makawao Ave, Makawao

I had a great experience working with Erica in the fall of 2019. I am from the mainland, and I was looking for renter's insurance for a place I was about to rent in Kahului. Erica gave me some good advice about the area and recent criminal activity there, and she went above and beyond in helping me find a new, safe place to live during my stay in Maui. I ended up not needing insurance through State Farm, but she was still extremely kind and helpful and had my best interest in mind.

State Farm is known across the nation as one of the best insurance companies, but what you don't know is this specific State Farm in Makawao is by Team Okazaki. The biggest difference with this location is that you get way more than you pay for. You get to be part of this family of dedicated Insurance gurus that love their job and will do the best to take care of their clients. I felt instant warmth walking into their well organized and clean office, and immediately was welcomed to be part of their family. I've always chased around the cheapest prices and had insurance with many other companies that are only available by online or telephone which requires a lot of waiting and hoping to be taken care of. The result is usually frustration and big losses by paying for it in the small print you weren't told about. Well, that will not be an issue if you are serviced by Okazaki's Team. I strongly recommend you at least get a quote or even better, take a trip to this office to meet them. This is to Kit and Brendan, the guys who took care of me today, Thanks again and I will be forever grateful for the awesome service provided.

Kawehi spent 26 minutes with me brainstorming about auto insurance for two cars being added to our existing policies, very patient and thorough, she took all the time needed!

Best car insurance I’ve had. Great customer service. Always available to help. Works with you and your family to get you the very best !

Kit and his associates are true professionals. Every time I have requested anything I receive immediate feedback. I have never presented an issue that Kit and his crew have not resolved in a very timely manner. Businesses could and should use Kit's business as a model for success.

I have been with State Farm for almost 5 years now . Every time I’ve needed help with anything every one at this location has helped me to the best of their knowledge and ability, I would highly recommend this insurance company - State Farm to friends and family. Thank you for all you do and the smile you always wear on your faces

Evelynn Proctor was so helpful with me and the purchase of my new vehicle. I am so grateful for her immediate response to my needs at a very short notice. She handled my situation with professional enthusiasm and great attention to customer care. Any company would be proud to have such a fantastic employee as part of their team. She is a huge asset. Thank you for all you did for me. Mahalo 🙏🏾🙏🏾Mahalo 🙏🏾🙏🏾Mahalo ‼️

Kit and his team are always there to help, whether it be by phone, email or in person. Love speaking with them and hearing from them. Mahalo Kit and your wonder team! Erin & ohana

This team took the time to explain each detail with me about what different coverages would allow for and where gaps may be. Other people in the office would even stop what they were doing to help explain something when I had complex questions. I was with my insurance company for over 14 years but switched to State Farm when these agents didn’t “push” me for any coverages I didn’t want after I learned what I wanted/needed. I felt much more supported having a live person sit with me and show me the cost differences if I had a higher or lower deductible or added or removed coverages. Everyone in the office greets me whenever I walk in. I feel safe having this amazing team on my side. I STRONGLY suggest checking them out...even if you’re with a company you think you’ll never leave...I did!!!

Kit Okazaki and his team always take good care of our many insurance questions and needs. So appreciated when I need them most.