KeyBank US, Indianapolis

3.4
(10)Loan Agency
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7447 US-31 S, Indianapolis, IN 46227, United States

+1 317-885-4145

https://www.key.com/locations/in/indianapolis/BRCH01010956/7447-s-us-hwy-31

  • SaturdayClosed
  • SundayClosed
  • Monday9AM–4PM
  • Tuesday9AM–4PM
  • Wednesday9AM–4PM
  • Thursday9AM–4PM
  • Friday9AM–4PM
CLOSED
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    Personal Loans Near Me In Indianapolis of Indiana(IN)

    Loan Amount

    $1000
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    Reviews

    3.4/5.010 Reviews

    J

    Jim Murray
    5

    My Mother In Law has been going through some hard times since the recent passing of her Husband. Key Bank helped us considerably today. Dori notarized some documents for her and Michael Moran started the process of rolling over her IRA to Key Bank. In times like these, it is so nice to receive the service and courtesy that we received today. These are the type of people we are proud to do business with! Thank you! You have no idea how much I appreciate you!!

    Response from the owner

    Hi Jim! We're sorry for your loss. We're so glad to hear everything was taken care of at the branch, and we thank you for sharing this glowing review. We're always for you when you need us. Have a great day! ^SH

    M

    Mark Barnes
    5

    I have always been happy going to this bank. I have been coming here for about 23 years. Going through the drive thru it has been more difficult than normal but still very happy. I hope on the weekend the branch will open inside sometime.

    Response from the owner

    Hi Mark - We appreciate your 5 star review! Have a great day! ^SH

    J

    Justin Weaver
    1

    Called ahead and they said I could get a cahsiers check in the drive thru. Once there, they said I had to come inside... The first location had a power surge and had me wait 15 mins before stating their system still was not up. Both the Meridian and Greenwood locations have failed at any sense of customer service to their customers.

    Response from the owner

    Hello Justin, we are sorry to hear about the experience you had. We have forwarded your feedback to the appropriate area for review. We apologize for any inconvenience. Thank you.^CH

    P

    Phil Piercey
    5

    Absolutely the best place to bank. Great customer service, knowledgeable banking staff, great savings rates, easy to use app and they offer highly secure ATMs that prevent card skimming. Bonus! Stop in and and see for yourself. Tell them Phil sent you.

    Response from the owner

    Hi Phil, Thanks so much for the great rating and review, we really appreciate it. Have a great weekend coming up. ^LH

    J

    Joe
    1

    Imagine my disappointment of being so excited after winning a decent prize from the Hoosier Lottery only to have KeyBank deny me the ability to cash my payout all because I did not have a secondary ID that was acceptable to them. After calling four different branches I got the same terrible customer service from each one, after explaining that I'm not from the area and the closest branch from me is nearly two hours away and it is really frustrating to have to drive two hours back home two get something that they will accept and then another 2 hour drive back to cash the check, that I had my state-issued valid driver's license and AAA card with my name on it also valid. Those are all I had with me but I also had a friend who made the drive with me who is willing to present her identification and acceptable second form mine. Catherine Placed on a lengthy hold I received similar answers from all four that they would not help me but I could call another branch even further from my location and tell my story to them and they may be more willing. After the 4th branch just gave up and drove home. I'm very grateful that I do not have to deal with such terrible customer service from banks in my area I reviews to give them the satisfaction of making me drive all the way back and if I ever happen to win again I will not even waste my time dealing with these rude people.

    Response from the owner

    Hello Joe: What you described definitely sounds frustrating. If you have any questions about our check cashing policies, please send an email to [email protected] including your contact info and I'll be in touch. ^KeyBank Customer Care

    P

    Preston Surdo
    5

    I come here once or twice a month. The staff is beyond friendly to me. I've never had one issue with any of my banking services. Really a great bank. Would definitely recommend!

    Response from the owner

    Thank you very much for your kind words and for letting us know about your great experience Preston! We love helping our clients and we are here if you ever need us. Thank you and have a great weekend!^CH

    E

    ESHA B
    1

    I came last month to open a NEW account and this lady Mary said i needed i.d. i brought that. I Never knew I needed a picture id from my job that i just started since I just moved here Very rude and why is this necessary?

    Response from the owner

    Esha, We’re sorry to hear you had that experience. We do require 2 forms of ID when opening a new account. One of the 2 ID types would need to be a government issued photo ID. Please email us any questions about this at [email protected] we’d be happy to help. Thank you! -KeyBank Customer Care

    B

    Brittney Laroche
    5

    Mike that works there went above and beyond for me. Helped me out when I made a mistake on my account. Great bank with friendly staff.

    Response from the owner

    Hi Brittney, thank you, for your Southport Branch employee experience feedback! Use the red key! ^JL

    P

    Paul ROBINSON
    1

    These very HIGH AND EXCESSIVE FEE'S ARE RAPID AND OVERKILL. CLOSED ACCOUNT DUE TO SUPER FEE AFTER FEE.... I'm glad it's over.

    Response from the owner

    Hello Anthony: I understand getting unexpected fees can be upsetting. If you would send an email to [email protected] including your contact info, I will give you a call to see if I can help. ^KeyBank Customer Care

    D

    Diana R
    1

    Horrible bank unless you want to be charged a fee for any kind of transaction!!!

    Response from the owner

    Hello Diana: I'd be happy to answer any questions you may have regarding fees and how you can avoid them. Please send an email to [email protected] and include your phone number so I can give you a call. ^KeyBank Customer Care

    Personal loan Providers Nearby in Indianapolis

    FAQs

    • 1. How to Get Hold of KeyBank?

      You can phone them at +1 317-885-4145 or enter their official site and fill out the online form.
    • 3. How to Request a Loan from KeyBank?

      To obtain loans from KeyBank, you can fill out the online form on their website or head over to the store. You may have to drive your vehicle there when getting title loans. Enter our website to learn more information about online auto title loans.
    • 5. What Will Happen If I Fail to Repay My Loan?

      Failing to repay a loan can lead to lawsuits and damaged credit scores. Get Hold of your lender when you have difficulty on the loan repayment.
    • 2. How Can I Get to KeyBank?

      You will find the store at 7447 US-31 S, Indianapolis, IN 46227, United States. Open a Maps app and get driving direction to KeyBank.
    • 4. Is KeyBank an Agency or a Lender?

      KeyBank is a Bank helping you solve your financial problems. Visit this page to get small personal loans for a variety of purpose.
    • 6. Does KeyBank Offer Loans for People Who Have Bad Credit?

      Yes. You can still get loans with KeyBank if you do not have a good credit. It is also available to get installment loans for bad credit regardless of your credit scores via our website. You can also obtain more details about a personal installment loan through US Bad Credit Loans!