KeyBank W Ridge Rd, Rochester

2.1
(9)Loan Agency
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2791 W Ridge Rd, Rochester, NY 14626

(585) 227-8181

https://www.key.com/locations/ny/rochester/BRCH32900024/2791-ridge-rd-west

  • Monday9AM–4PM
  • Tuesday9AM–4PM
  • Wednesday9AM–4PM
  • Thursday9AM–4PM
  • Friday9AM–5PM
  • Saturday9AM–12PM
  • SundayClosed
CLOSED
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    Personal Loans Near Me In Rochester of New York(NY)

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    Reviews

    2.1/5.09 Reviews

    M

    Michael Vigelette
    1

    Incorrect hours posted online, says that the drive thru teller is open and it never is. The bank doesn't reflect your actual balance after transaction so I'm constantly going negative and being charged fees. Most definitely the worse bank do not ever bank with key. Also their management are absolutely clueless about anything financial related I went in there as a potential new homebuyer and wanted financial advise and it took them 20 minutes to understand what I was trying to say. Definitely a nightmare

    Response from the owner

    Michael, to have your concerns forwarded for review I will need some additional information. Send to [email protected] with ref# 64973, including your full account name with a contact phone number and zip code. Thank you. ^JL

    s

    sara leibold
    1

    Do you want to not be able to access your funds? Look no further! 24 hr customer service line will hang up on you. Cashiers checks will bounce. Good times to be had by all.

    Response from the owner

    Sara, we would be happy to have your concerns reviewed. Email us at [email protected] with additional information you’re your concerns. Including #64598, your full account name, a contact phone number, and zip code. Including your claims reference number. Thank you. ^JL

    G

    Greg Seward
    1

    Bank some where else. This whole company is run by thieves. The mobile app does not reflect transactions made causing account balances to go negative and then receive an overdraft fee which is not refunded because of their communication issues. I've had this happen three times I'm done having my money stolen from a bank.

    C

    Craig Tuttle
    1

    Have had a horrible experience with this particular branch. Unfortunately, I opened my account online and did not get a chance to witness the level of customer service. If I had I definitely would not have chosen this branch.

    Response from the owner

    Hi Craig: I'd like to find out more about what happened. If you would please send an email to [email protected] including some details along with your phone number and I'll be in touch. ^KeyBank Customer Care

    C

    Chris Brown
    1

    They want your ssn to cash a check. Only bank that does it.

    Response from the owner

    Hi Chris, we do require photo ID and other forms of verification in order to be able to a cash a check. This process is in place to protect you and our clients from possible fraud. We apologize for any inconvenience this may have caused you. Thank you.^CH

    E

    Eli Easy
    1

    This bank has to b thre worst bank in America. I recommend that if your looking for a financial institution do not waste your time nor money with Key Bank. #Trash🚮🚮🚮🚮🚮

    Response from the owner

    Hi Eli: I'd like the opportunity to find out why you feel this way. If you would please send an email to [email protected] including some additional details along with your phone # I'll be in touch. ^LH

    m

    melly mel
    1

    Complete jerks the tall white guy is atleast i made the bank 2 minutes before it closed n he says i didnt the two girls at the corner just laughed as they sat and watched racist to to the fullest go else where like the latta location this happened to me several times ill never go back

    M

    Mark Goho
    3

    Staff is nice in here but with banking being done online mor and more, First Niagara is falling further and further behind.

    M

    Mike Wilis
    1

    Horrible do not go here ... change policies with being notified!!!!!!! Go to chase

    Response from the owner

    Mike, I'd like to gather more information. If you don't mind sharing please send to us at [email protected] please include your full name with contact phone number and zip code with your response if you'd like to get in touch. ^JL

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    FAQs

    • 1. How Can I Make Contact With KeyBank?

      In order to connect them for loans, you can making a call by (585) 227-8181, or you can direclty find out loans online. If you need any loans like guaranteed personal loans, you can hit here, which will be more convenient.
    • 3. How Can I Obtain a Loan at KeyBank?

      The most efficient way is to fill in an online application form. For your need of payday advance loans from the Internet, simply look at our website to find out more info.
    • 5. What If I Cannot Repay My Loan?

      The best way is to discuss the details with your lender at first and think of a solution for both parties.
    • 2. Where To Find KeyBank?

      KeyBank is located at 2791 W Ridge Rd, Rochester, NY 14626. If you wan to visit them on the spot, you can make use of the map to find a way to get there.
    • 4. Is KeyBank an Agency? Or a Lender?

      KeyBank is a Bank. Or you can directly find CocoLoan, which is a lending agency, can help you connect with 100+ lenders to get miscellaneous loans like guaranteed installment loans, look at this page to find out more.
    • 6. Can KeyBank Provide Bad Credit Title Loans?

      Sure. You can get personal title loans when clicking here.