KeyBank Ballston Ave, Saratoga Springs

I can’t say enough wonderful things about the staff working at this branch. They are all so nice and accommodating. I stopped going to my other branch because the people here are so great. My husband had an incident where we were worried about his identity and bank account info being stolen and Jeremy said he would personally keep an eye on his account. About five days later Jeremy called my husband personally to ask him about an atm withdrawal that looked odd. Turned out that the ATM machine my husband used had said my husband was over his daily limit of withdrawals and didn’t issue cash to him but took the money out of the account anyway. That was a huge deal for us and was caught and corrected only because of Jeremy’s promise and extra effort on our account, a complete stranger. Thank you so much to Jeremy and thumbs up to everyone at that branch. Plus, you get to go shopping and banking at the same time...win win!

Love this location, i can get some money and then get my shopping done. Super convenient and the later hours work well with my schedule.

This is my favorite branch. The tellers are helpful and friendly and it's full service so you can also apply for home equity loans, etc.

The staff here are all so nice!!!

Chris and this staff are so nice