KeyBank Center St, Ludlow

2.2
(10)Loan Agency
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314 Center St, Ludlow, MA 01056, United States

+1 413-747-1326

https://www.key.com/locations/ma/ludlow/BRCH32900795/314-center-street?ppc=cmpgmb

  • SaturdayClosed
  • SundayClosed
  • Monday9AM–5PM
  • Tuesday9AM–5PM
  • Wednesday9AM–5PM
  • Thursday9AM–5PM
  • Friday9AM–5PM
CLOSED
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    Personal Loans Near Me In Ludlow of Massachusetts(MA)

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    Reviews

    2.2/5.010 Reviews

    R

    Rosa Leroux
    1

    Applied for a car loan, took a week to finalize to find out at closing they will not give me the check for the dealer it has to be mailed, thought it was going to the dealer to find out they are mailing it to me. WHY! Check is payable to the dealer ! Fed Ex three days later I am still waiting to get this check, can't pick up my truck and not able to pick up my FedEx package where it is held ,do you Key bank making restrictions on package. Never have I ever experienced such poor customer service from a bank. They are not about customer service and hide things from you. Ludlow key bank is the worse ! DO NOT APPLY FOR ANY LOAN , you will regret it!

    M

    Matthew D
    5

    Good experience. Friendly staff. Kind of taken aback by all of the negative publicity for this particular branch. And for everyone bellyaching about getting screwed over with overdraft fees: Simple solution is to not overdraft. You knew the terms and conditions when you signed on the dotted line. That's not the banks fault!

    Response from the owner

    Thanks for the great review, Matthew! We're happy to see you're enjoying this KeyBank location. Let us know if there is ever anything we can help out with! ^ JJ

    M

    MSTRKRFT
    1

    This bank has an internal issue, they will honor any debit prior to any deposit. They know this and limit how many reversals you can get in a year. Let's say you deposit money into the system 20 mins after you go one dollar over into the negative. You immediately make a deposit with a stellar using cash. They will give you an overdraft fee even though you have to close of business that day. You will be charged and you deposit will be affected accordingly. They will not overturn or limit you total reversals. Great way to do banking. They know this but refuse to fix the system, you call to get it fixed and the upper levels of management only know this and will not train lower levels. Key bank don't bother responding, the ship has sailed on changing my opinon.

    Response from the owner

    Hi there, we offer a bunch of great products that will assist you with avoiding overdrafts. Overdraft protection will advance funds from an account to your checking. There is an advance charge, but with some accounts you can even proactively transfer funds when your balance gets low. We'd love the opportunity to review your account with you and discuss your options for avoiding overdrafts moving forward. Please email your contact information and full name to [email protected] for assistance. ^PG

    D

    Dave Leveille
    5

    Jim was very helpful in opening my new accounts. He delt with my stupidity. He helped me through the process and calmed me down. So far so good.🙂

    Response from the owner

    Hi Dave! Thank you for taking the time to create this review. We will forward this great feedback to our branch colleagues. We are always here to help if you need us. Thanks and have an amazing weekend! ^KC

    S

    Sara Filion
    1

    STOLE $200, from a poor disabled person PREDATORY BANKING not worth the $300 they offer to sign up. Unbelievable bad customer service, unbelievable overdraft charges that you don't consent to will be stolen from you. Don't bother signing up because you may get $300 but they will steal far more from you. A scam, predatory banking

    S

    Sable Brown
    1

    I had to give 1 star just to write a review. The branch in ludlow the worst and the customer service is horrible. I do NOT bank here i used the atm that is attached to the branch and this atm is always broken or need service . This time i used the atm and it took my card all together and there was nothing anyone could do and it was the night before the big storm here in mass. I could not prepare myself for the storm thanks to KEY BANK

    Response from the owner

    Sable-We appreciate the feedback and will check into getting our ATM machine serviced. Unfortunately if a card is captured to a non-client we cannot return for security reasons. Please let us know if you have any further questions/concerns. -KeyBank Customer Care

    C

    Chad Farnham
    5

    Excellent experience with branch manager, Carla Banas. While I was there, I noticed a local “business of the month” table, for Wilbraham Flowers , very nice feature to support local businesses.

    Response from the owner

    Chad, thank you, for your Ludlow branch employee experience feedback! Use the red key! ^JL

    C

    Chris Marcil
    1

    Awful experience, opened a home equity line and have had noting but problems, incorrect information was entered which caused a 4 week hold on my account, then after when it was open and ready went to make a payment and the account doesn’t exist to the recipient. Stay away

    Response from the owner

    Christopher, I’m sorry to hear you had this experience, if you would like to share any additional information. Please send your feedback to us at [email protected] including your full name with a contact phone number and zip code. Thank you. ^JL

    B

    Baddie Autumn
    1

    Every-time I order online I have a problem, and for some reason orders and payments will go through but then get cancelled randomly by them when I have enough money in my account, and they don’t even email or call.

    Response from the owner

    Hi Baddie - we'd be happy to look into what's going on. Send us an email to [email protected] with more information including your name, phone number and case #34510. ^ JJ

    V

    Vance Dion
    1

    No one gets back to u on bogus fees they charged me 57.00 for balance inquiry which I don't do and they charge u over draft fees on overdrafts

    Response from the owner

    Hey Vance, I would be happy to look into this for you. We definitely don't want you to feel like no one is getting back to you. Private message us more information and your phone number, we'll give you a call to discuss. ^ JK

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    FAQs

    • 1. How to Get in Touch with KeyBank?

      You can reach them at +1 413-747-1326 or visit their website and submit your application form.
    • 3. How to Secure a Loan from KeyBank?

      To get loans from KeyBank, you can submit your application form on their website or head over to the store. You may have to drive there when getting auto title loans. Browse through our website to get some important information about car title loans for bad credit.
    • 5. What Will Happen If I Fail to Repay My Loan?

      Missing payments on a loan can lead to lawsuits and damaged credit scores. Get in Touch with your lender if you have difficulty repaying the loan.
    • 2. How Can I Get to KeyBank?

      Their office is located at 314 Center St, Ludlow, MA 01056, United States. Use a Maps app to show routes to KeyBank.
    • 4. Is KeyBank an Agency or a Lender?

      KeyBank is a Bank offering different ways to financial stress. Check our site to get small personal loans for financial emergency fund.
    • 6. Does KeyBank Offer Loans for People Who Have Bad Credit Ratings?

      Yes. You can still get loans with KeyBank even with bad credit. It is also available to get online installment loans for bad credit irrespective of your credit scores via our website. You can also obtain more details about installment loans here!