KeyBank Saratoga Rd, Glenville
241 Saratoga Rd, Glenville, NY 12302, United States
https://www.key.com/locations/ny/glenville/BRCH32900081/241-saratoga-rd
- Tuesday9AM–4PM
- Wednesday9AM–4PM
- Thursday9AM–4PM
- Friday9AM–5PM
- SaturdayClosed
- SundayClosed
- Monday9AM–4PM
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- Payday Loans
- Installment Loans
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Reviews
L
The staff and level of service at this bank have exceeded my expectations. They are very friendly and I think they are doing a wonderful job. I am so happy to bank here. I am also posting this review as a reminder to others to please share your positive experiences from anywhere! People are quick to complain when there is an issue, but not so quick to give praise when it is earned. 😊
Good Morning, Thank you so much for taking the time to provide your feedback and the 5* rating, we really appreciate it. Have a great weekend!! ^LH
B
I went in to withdraw funds from my account. A fraud block was placed on my account and I was told I needed to go into a branch in order to remove the block and retrieve my funds. When I went in and explained the situation I was told it’s gonna be a while because it takes a while for someone to answer. I said that’s fine I’ll wait. 15 minutes later I was told they were still on hold and so they couldn’t help me. Just turned away, without any inclination on what to do. I spent 10 minutes in my car working with a customer service rep, who assisted me in sending an email to the bank so I could retrieve and close my accounts. She’s the ONLY one who helped me. This is the absolute worst service I have ever received ANYWHERE. I recommend everyone bank elsewhere as Key truly does not care about their clients.
Hello Bethaney, we are sorry to hear about your experience. We have a dedicated team of specialists in place that works hard every day to both detect and prevent Fraud. We understand that it can be frustrating having a Fraud block placed on an account. In most cases we can verify a clients identity over the phone and a branch visit is not required. We apologize for any inconvenience and have forwarded your feedback to the appropriate area for review. Thank you.^CH
K
I don't bank with Key Bank but recently used an ATM that malfunctioned. It took my card and when I went to retrieve it there was a misunderstanding with returning it to me. Fred, the Branch Manager made some calls and sent out some emails on my behalf. My card was returned to me and I was on my way. I want to thank Fred and his team for taking the time to square this situation away.
Hi Kenney - We are so glad you were able to get your card back, and that Fred was able to help. We will pass along your kind words to him and his team. Have a great day!^JF
A
Very poor customer service experience. Stay away from this bank.
Good Morning Albert, This isn't the type of review we like to see and if you'd like to share any additional details, send an email to [email protected] including your full name and phone number so we can get in touch with you. Thanks!! ^LH
J
Great Staff that will always do what they can to help you out
Personal loan Providers Nearby in Glenville
FAQs
1. How to Get Hold of KeyBank?
You can contact them at +1 518-612-6116 or visit their website and submit the request form.3. How Can I Request a Loan from KeyBank?
To secure loans from KeyBank, you can submit the request form on their website or go and visit the store. You may need to go there with your car when getting a title loan. Enter our website to get some important information about vehicle title loans.5. What Will Happen If I Am Unable to Repay My Loan?
Failing to repay a loan can even lead to seizure of assets or wages. Get Hold of your lender if you have difficulty repaying the loan.
2. Where Is KeyBank?
You can find this company at 241 Saratoga Rd, Glenville, NY 12302, United States. Try out Maps apps to get directions to KeyBank.4. Is KeyBank an Agency or a Lender?
KeyBank is a Bank helping you deal with money worries. Click here to get small personal loans for a variety of purpose.6. Does KeyBank Offer Loans for People Who Have Poor Credit Score?
Yes. You can still get loans with KeyBank even with bad credit scores. It is also available to get installment loans regardless of your credit scores on this page. You can also find some useful info about an installment loan here!