Kelly Community Federal Credit Union W Grande Blvd, Tyler

Erika has great customer service skills!! She was able to assist me with my auto loan. She helped me through the entire process and made it hassle free. She answered all of the questions that I had (even when I thought I was being a pest lol). She's amazing!!

Erika Schoenradt has helped us finance 3 cars. Unfortunately the last vehicle was due to our truck being stolen. She was able to sell my husband gap insurance and warranties that no one has ever been able to sell him on before, and they came in handy! She’s immediately available when I call, text, fb message, call after hours😂(sorry). We’re in the Houston area so being able to do everything remotely is insanely convenient for us. I won’t ever haggle with a finance manager at a car dealership ever again thanks to her! So if you’re in the market for the best customer service in the above area, she is your person! Thank y’all so much for getting us through the frustrating experience of a stolen vehicle! 🙌🏻

Kelly Community is amazing! They have done so much for me and I will forever be grateful. I highly recommend using them for all of your banking needs.😊

I have to say that my car loan process was a breeze, I had Erika Schoenradt as my loan officer, she is very professional, friendly, and very pleasant to work with. If I had 10 thumbs I'd give her 10 big thumbs up, but unfortunately I was only born with two so I'll give her and Kelly Community Federal Credit Union two big thumbs up. My next loan will be with them.

They are super friendly and extremely helpful! When I ran into an issue with my account, they took care of everything very quickly. Joanna Cornelio was the one who helped me and she was awesome! I’m very grateful for the fast turn around and friendly service!

Tiffany Spain was excellent! I applied for a personal loan one night, next morning I got all my information and on the third day I had my personal loan. They are very good about maintaining a dialog!

Everyone at Kelly is so friendly and they always go out of their way to satisfy! Bethany and Dallas are ama I got!

I had a really nice first experience with Courtney when opening up my checking account here! She made me very knowledgeable of all the options when it comes to credit unions and helped me set up my card! I would recommend them!

Brandy is amazing! Super sweet and professional. She helped me get a replacement card and was so kind.

Thank you Erica Schoenradt for one of the easiest loans I've had you're a pleasure to deal with. I was amazed at how on top of everything she was, even got an awesome bumper to bumper extended warranty that even lowered my interest rate because of her diligence to customer satisfaction...