Joel Richardson, Austin Mortgage Lender N Mopac Expy, Austin

Joel and his team is the best mortgage group I’ve had the pleasure working with. We have used him several times. Our daughter and her husband was purchasing our home in Texas while we were purchasing our new home in Arizona. He was able to do both mortgages perfectly. In fact the loan was ready way before the closing dates. They fund quickly and the title company praised how efficient his team was. We would like to send out a special thanks to Michelle Fincher for all her hard work. Whether you are in Texas or out of state, he can help. We highly recommend him and he has a customer for life.

It was a pleasure to work with Joel and his team. From the first step to the final step, it couldn’t have been any easier. Appreciate the online signing and prompt replies from everyone throughout the process. Refinancing sounds like a stressful big deal, but it was honestly the simplest task we tackled all year. I recommend Joel to everyone in need of financing or refinancing a home.

Joel and Annette (his secretary) are nothing short of phenomenal. I reached out to Joel after reading reviews online about him (couldn’t find anything under 5 stars of course.) His services to me went above and beyond my expectations. I originally went to him for a construction loan. After a little over a month of having two general contractors completely back out, I decided it would be best to buy a home already built. I told him about this decision and overnight the mindset was changed with reassurance and comfort about the stress of the process from Annette. I am no conventional home buyer. I hold two jobs, a full time and part time, had a max budget of $150,000, and am a 23 year old woman. To other lenders, this seemed like a headache they were not willing to take in. (RBFCU) To Joel however, if the numbers are there, no matter how hard of a reach it was to obtain them, then they are there. Like he says, no BS service. Through every step of the process they helped guide and fight for me and it really was a very personal experience. Even after buying my home, I still get hand written notes from Joel in the mail of wishful thinking. When I am ready to sell my home and buy another, I am definitely using his services again. In every aspect Joel and his team are superior.

Joel and his team did a great job working with us through the entire process of purchasing our home. Incredibly easy and efficient to work with every step of the way!

We just closed on our home today, before this We had always used lenders through the realtor but this time I did my own research and I’m glad I did. Joel and his team have great reviews and from the moment we spoke he was helpful, supportive, and informative. The team at PrimeLending worked incredibly hard to get us through to closing despite all the speed bumps in their way. We are very grateful for their knowledge, quick responsiveness, and flexibility (we never met in person until closing!). It was the best lending experience we have had.

Joel and his team are extremely knowledgeable and helpful. We took a loan that was different than what we have done in the past and they were able to help us understand it and feel comfortable with how it works. They are also very patient in answering questions and making sure all of the details are handled.

Joel and his team are incredibly prompt and professional. Joel has a way of instilling confidence, which is certainly helpful in a process where a lot of things could go wrong. I’ve used Joel for 2 home transactions now and have him on speed dial should I need him!

Joel and his colleagues have been absolutely terrific in the course of buying and refinancing a house. Clear explanations of all the important issues and always rapid response to my queries. In the refinancing I could tell they were looking at all the different possibilities to get me the very best deal. Could not recommend them more highly.

Outstanding service in the Dallas area (even though he’s based in Austin) that I have experienced — felt part of the process and informed every step of the way on purchasing a home. Joel explained every question I had with knowledge and patience. He works tirelessly.

My wife and I have purchased a number of homes over the years and refinanced numerous times. Joel and his team are by far the best folks we've ever dealt with. In fact this is the second refinance we've done with Joel. Should we move again, he will be the first call we make for our financing needs.