Jennifer Leon Ne Alberta St, Portland

Thanks for the review, Scarlett! We’ll make sure your message is shared with Jennifer and hear team with how they helped you, turn your first home ownership dream into reality. Congratulations!

Hi Damien, we’re very sorry to hear about the experience you had with a loan officer. Ideally, we would like all your interactions with us to be a positive one, and back up our reputation as having excellent customer service. I only hope that the unpleasant encounter you had does not reflect on us as whole, as we strive to resolve any errors with urgency and handle every issue as if it were our own. I am truly sorry if you didn’t get the chance to experience that for yourself. Thank you for taking the time to relay to us your thoughts and concerns, as it is only with feedback from our customers that we not just meet your expectations but exceed them. Your feedback has been forwarded to the appropriate individuals to review.