Jax Federal Credit Union. Park St, Jacksonville

Keisha Fouche was so helpful with every need we had at Jax Federal Credi t Union. Everyone at Jax federal from the Belford Branch, Main Branch and the Orange Park Branch make you feel like you are their number one customer. I have been a member for 36 years and would not go any where else for my banking needs. We appreciate all of you. Great Job.

I have been a member with Jax Fcu for more than 40 years. I would have to say that sometime within the past 15 years or so, the service, the employees, and the overall value of being a member have all gone down...consistently and sharply. I have seriously tried to convince myself to remain a "valued member" with JFCU simply because I have been with them for so long but, they have constantly found new ways to show me that I am not a "valued member". From extremely long wait times on the phone, long wait times at the branches (drive thru and/or in the lobby), and they believing that they have as much right as I do to the money in my account (taking money out of my account without my consent or of a warning that they were going to do so)...I have opened another an account with another federal credit union. The level of service that I've received at my new credit union is outstanding! Showing me that I have been doing myself a huge disservice sticking around at JFCU.

I've banked with them for the last almost 4yrs and I loooove it!! I ALWAYS get my funds at least a day or 2 early which is AWESOME!! I would DEFINITELY recommend Jax Federal to anyone!❤AND they also have a Fresh Start program for ppl who want a second chance with a checking account for only $25!!

I have used jax federal for over 25yrs. I spoke with a specific department ((angela) never was told that my debit card would be locked, I was lied to and that's very unfair that I wasn't given the opportunity to make other changes as to what her and I talked about. All I was able to get from a phone rep is I'm sorry you wasnt made aware of that. Have a great life jax federal I will be canceling you all in do time!!

Jax Fed looks like they have found away to delete comments. I went into Jax Federal and I gave them my money. At the end of the transaction the teller told me, "O, you are welcome." Banks give nothing to costumers, at the end of every transaction the teller should say thank you to ever costumer. Delete my comment again, I will post it again.

Shannon Leathers at Jax Federal Credit Union on San Jose Blvd is awesome to work with! She helped get us approved for a home equity loan to finance our new pool! Jax Federal gave us the best interest rate AND no closing costs!

I have been a member here for over 10 yers and I am fed up with them. You cannot talk to a human being when you call, this business used to be all about customer service, which is why I joined. Something has changed in the last couple of years. I know I am only one person, but I am going to take my money somewhere else.

If you want a infuriating bank to bank with go here. They give you short answers for questions that other banks have answers for but not this one I’ve been a member since 2017 and as soon as 2021 comes in closing my account

For a financial transaction, I went with Jax Fed instead of Wells Fargo because they processed my paperwork more quickly. They were proactive in answering my questions, and pleasant to deal with.

Every visit is like going to a friends house, they have always treated me with courtesy and respect. Your not just another number they know me by name and I Highly recommend you check out JFCU. I am sure they can help with any and all your financial needs.