Jarrett-Gordon Ford Winter Haven Service Lake Alfred Rd, Winter Haven

Chuck provides outstanding service, knowledge and very professional. Tim in finance made the paperwork process smooth and easy. It was a pleasure to work with both of these gentlemen!

Great encounter getting my car serviced today!

Whenever it is time for service on my car I just call Jarrett Ford service dept. an make my appointment. Usually it the next couple of days or pretty much to my convenience. Usually deal with Dave in service. He has handle service on all the vehicles I have bought from . Excellent customer care. I get the same service wheather it was my Lincoln MKZ or Ecape or my Flex. Thank you Dave an the service dept. also has an awesome waiting room with movies, excellent coffe an doughnuts an apple fritters.

Easy and simple process. "Indiana" was absolutely the man. He answered all my questions. He made it quick and had the vehicle ready for delivery when I arrived. Got into Finance quick and easy, and was overall out the door within about a half hour to 45 mins. And got a killer deal on the vehicle I've wanted for the longest time. Thanks Jarrett-Gordon! Will definitely be back.

Showed 1 price online and didn't disclose the $1000.00 dealer fee until we decided to buy. I know there is a dealer fee, but it should be in the advertised price. In my opinion, if the vehicle is listed at 3995, that should already include your dealer fee. We were going to purchase one that was advertised for 3995 so after taxes etc we planned on around 4600, nope, they threw another 1000 on top of that for a dealer fee.

Horrible experience, after weeks of negotiating I receive a call and we agree on a price for a vehicle for my fiancé. I drive from Kissimmee with my checkbook. I write a check and provide my information as discussed. While waiting on paperwork, the salesman (Ryan) said that Anthony (whomever that is) said the deal was off. His exact words were "I'm out", whatever that means! No explanation, I was totally shocked since we had several conversations on the vehicle and price. Not to mention, I waisted a business day. I have never been treated like that in my life and will never be treated like that again. BTW they called me to sell me the vehicle before treating me with such disrespect. After reading some of the other reviews, it is starting to look like discrimination.

Everyone I worked with was fantastic. From sales to finance, it was the most pleasant experience!! You are truly treated like family here.

I arrived to the dealership and pulled into quick lane as I had never been here before. I'm an out of state visitor needing a oil change un my new F-150. Had a dozen employees walk by me nobody ask if they could help me or if I needed anything. Stood around for 15 minutes waiting for assistance then decided this dealership was not concerned about any more customers.

Needed an oil change on my 2000 F 250 Super Duty 7.3L Diesel and was able to drive right in without an appointment. Great price, too!

I love my new car. The staff was very helpful and polite. Manny is the best he got me a great deal and low payments. 10/10 would recommend to others.