Jake Sweeney Chrysler Jeep Dodge RAM W Kemper Rd, Springdale

I recently went into your Chrysler Jeep Dodge store & was greeted immediately. I loved the way I was treated when I arrived. My sales associate was Walter Sims. He listened to what I was looking for, & what I needed. He helped me to find the perfect car I was looking for & I love my Jeep Grand Cherokee. My experience there was great. i will definitely be back in the future.

Kim M went above and beyond to help find the right car for me. She was patient and didn't rush my decision. She had great communication throughout the entire process. Would definitely recommend!

Dioni went above and beyond to make sure I found the perfect Jeep for me and my family. Even though she was brand new, she had answers to all of my questions and the knowledge of a seasoned seller. Great experience at Jake Sweeney

Do not go them they will rip you off they did work on my car call make an hour going to cost me $120 plus 57 for the part they charged me $580 for labor saying it took 5 hours to do all they care about is money they don't care about their customers I will never do that again and I will but everyone I know never to go there I talked to other garages and they all said it should have only taken a half an hour to an hour to fix

I had a really hard time getting approved for my car with my situation, but by the grace of God salesman Dwayne Smith was sent to me and made it all possible. He got me approved and made sure i was satisfied before i left. Its been 3 years now my car still runs great and I wanna thank my friend Dwayne Smith for his hard work.

Wow, what a great experience! Brandon Justes was so helpful and knowlegeable not only about the vehicles but with the ins and outs of the financing options! He was a pleasure to work with and really worked hard to get us what we wanted. THANKS!!

Be very careful of this dealership. First of all, and maybe it might be the sales person that I had (Charlie Harper), but they were not very friendly to deal with. Never at any point in time did I feel comfortable in conversation. It was always really short answers, and I was constantly being interrupted and made to feel like I didn't know what I was speaking about. The ONLY reason I was going to purchase from this dealership was because of the price that they had offered me. They had promised me A,B,C,D, and E if I would come up and purchase the vehicle. When I made the FIVE hour trip there, everything that they told me, they went back on. Everything. They were only concerned with getting me in and out of the doors. I was just a number to them. Maybe it's just that I'm from the south, but you don't treat people that way. If you want to earn their business, you form relationships with them. I ended up walking out of the dealership completely disgusted and empty-handed. Car shopping should be an exciting experience- they made it miserable for me.

Purchased a 2004 Dodge Ram 2500 Cummins turbo diesel used from Jake Sweeney Chevrolet. Less than 48 hours later I had to return the vehicle for service because it threw a check engine light and was speeding up and bogging down all on its own. I returned the vehicle and had them fix it, being that it is under a new 50k mile warranty and I just financed it I thought it would be done quickly. I have received no ETA on the vehicle and they claim that the sensor they need to order has to be "special ordered" and when it comes in, it comes in. I just called the Chrysler Jeep Dodge parts supplier for their dealerships and 38 dealerships around the country currently have this part in stock. Not only have they mislead me, but they have three different ways of looking up the ETA on parts for service and I have received no ETA of any sort. I was also told that the clutch fan was also fixed already, but got confirmation today that it has just come in this morning. I love the truck I bought, and my sales guy was very patient and got me a great deal, but the service department at Dodge is the worst service experience I have ever had. If you have a warranty, they do not care to fix your vehicle in a timely manner. If your vehicle gets assigned to a man named Damon, ask for someone else. He doesn't know what he is talking about, has only called me back once when he said he was going too, and could not tell me what the sensor that needed replaced was until 1.5 weeks after I dropped it off.

Terrible experience, bad transmission mechanic didn't replace torque converter with transmission overhaul. 1 year later from service and my entire transmission needs replaced again!! Manager won't take responsibility. Take your transmission somewhere else.

Little glitch in my touch screen and it took nearly no time to get it in and get it fixed... Todd Glass was attentive and transparent regarding the time, cost, and possible issue. Thank you service department for making something that could have been painful super easy!