Isabella Bank E Broadway St, Mt Pleasant

I have had nothing but problems with this so called bank. The customer service is horrible. I closed my account with them and have absolutely nothing positive to say about them. So if you are opening a bank account I would recommend anyone else

Good morning Jacquie, (Card Services) Oh how elated we are as customers of Isabella Bank! Your helpfulness, trust, and expedient action regarding my recent account situation has been beyond anything we have experienced recently! I am VERY VERY happy to say we bank at Isabella Bank and WE APPRECIATE what you do! My Card was compromised (used) at 1:35 P.M on September 12th, Blocked by Isabella Bank at 1:36 P.M. (WOW!) and between the quick response of yourself, on behalf of Isabella, and the "agent" at eBay, all things were set aright within five days, including a SATURDAY! All that remained was for the provisional monies to be removed from our account, which has now been completed. THANK YOU SO MUCH! The reality is that in today's age of technology, accounts will be compromised. However, I feel better knowing that I have a bank that takes that reality seriously and provides VIRTUAL ARMOUR for our money that we entrust to Isabella Bank! Thank you so much, again, on behalf of our family!

Does not open on time or even acknowledge a customer at the door when they see them waiting...they just walked away.

After having a bad experience a month ago I have been back a couple times and the service has improved.