InTouch Credit Union-GV E Sunset Rd, Henderson

Fernando Espinoza helped me and my wife when we got stuck down here. I needed a cashiers check and he let us in without an appointment and got us home. Fernando your a god send god bless you and thank you

Go anywhere but here. I have full coverage insurance on my vehicle. Somehow the bank though I did not have insurance so they force added insurance which increased my balance by $2500!!! --> which in turn dropped my credit score due to "balance increased by over 2 grand". When I personally brought in proof, branch representative was friendly and said it would get fixed. I had that proof faxed over all well. A week later balance is not updated by whoever needs to do this on the back end for the amount to drop off. Update: Went in again today to see where are we at, still not updated. Tried to make a principle only payment & was also told I'm not allowed to make a principle only payment until this is resolved? Why does it matter the total amount owed if I want to make a principle only payment? To keep a customer on the hook for as long as possible. I will gladly tell anyone to go elsewhere. Heck, I will gladly pay more to refinance with someone else. This buiseness does not want paying customers with high credit score. I am not happy. Offering me to go through facebook to get in touch is not the most professional or secure way to conduct financial buiseness. Asked today for someone to call me tomorrow. Let's see how it goes. Don't play with my money & credit score. Do your f$#@!&* job in timely manner!!!

Fernando was excellent, he took his time explaining the different accts your business offer, both my friend (that has an acct w/ u as well) and I are very satisfied. I’m thinking I might transfer my business acct. Regards, Ella Gose’

I love fernando and Dianne at Green Valley. They are friendly and helpful to my mother and myself. I am happy ti bank with them.

My experience was the best here at this branch. Dianne did an amazing job, she is really helpful and professional. I really recommend her !! Great !!

Some of these guys at intouch are very unprofessional at their job, but very professional at lying and screwing over my credit. They apologize every time they do it but don't fix it. I'll be leaving this bank as soon as I can.

My experience there was great. Everything from start to was very smooth and fast. Thank you Fernando Espinoza. A great guy, very proficient and great personality!

Customer service... non existent. This is a shared branch with my actual credit union. Which I called to make a formal complaint on this dump. What a joke, I feel sorry for the account holders here.

This location uses those interactive teller machines. It’s as if they are committed to making the banking experience as impersonal as possible. The few human employees here seem more interested in eating chips and dip and making so much noise that you cannot hear the person on the monitor who you are forced to conduct business with.

Had the best experience here. Wish all banks were like this one. No B.S at all I was in and out I highly recommend. Fernando and Marvetta were AMAZING.