InstaMortgage (Formerly Arcus VA Mortgage) TX, Lewisville

Arcus VA Mortgage was extremely knowledgeable about VA loans. They were very kind and easy to work with. Interest rate is great! I closed on my IRRL loan within 30 days. I will definitely recommend them to family, friends, and my Real Estate clients.

I've used Sal Ali and Arcus VA Mortgage twice for refinancing my home and the experience was above what I expected. Sal was always open to explaining things in detail so that I understood what was taking place. He has been super responsive and is always as polite can be. I refer to Sal now as "my numbers guy" since I won't go to anyone else when it comes to important decisions on the financial future of my home.

Sal did an excellent job with our refinance. He was able to secure us an outstanding rate and the whole process was very easy. I would recommend giving him a call If you are looking to refinance you home. Thanks again Sal.

It was a pleasure working with Sal Ali of Arcus VA Mortgage, well that's not really true, Sal did all the work. Very professional, as well as responsive to all our requests, would certainly recommend friends and family as well other service men and women to Arcus VA Mortgage.

I initial used Arcus when the name was Texas VA Mortgage Sal the loan officer thanked me for service and offered the best refinance rate available. Sal's team is always responsive and courteous ; I am working on my fourth refinance with the company and I refuse to use any other mortgage company.

Dan from Arcus VA Mortgage was an essential part of my home purchase. He patiently explained the process and answered all my questions. If you are looking for a professional assisting you in your home purchase utilizing your VA loan Dan is your guy. I have already closed on my home an Dan continues to assist with my homestead exemption and refinancing plans.

Arcus Lending was very slow to respond and made several errors during closing due to a failure to pay attention to details. I pointed out errors on the closing documents...resulting in three separate closings and the Notary returning three times with three evenings wasted. Dan called me to say they will "make this right" on the first night, however, two more nights of messed up documents. The follow up from Arcus Lending was basically nil. If you are a Veteran, I recommend using another lender, there are better providers.

Team was knowledgable and professional throughout the entire process, my loan closed in less than 5 days after signing the paperwork. Was treated 100 times better than my original lender.

Always have shied away from mail solicitations. I did not on this one and called them out of curiosity. So glad that I did. The refinance process of our VA loan was easy on us even during the COVID-19 restrictions and saved us on our interest rate.

At first I was apprehensive of the process but Ali gave periodic updates which eased my fears. The responsiveness and professionalism they showed allowed me to go on with my daily activities without stressing too much. When I had questions I got the answers quick. Would work with them again if I had the chance. Glad to have had them be the ones to help with my rate reduction. Rodney