IBC Bank S Kirkwood Rd, Houston

Customer service is always so slow. Never enough people to help. I always have a problem with this bank. Wouldn’t recommend it here.

I ask how to open an account ,the teller answer me,just let me your drivers license ,ss .I show the DL and then she says ,"oh you have limited DL and after she says,do you have USA passport? I say no.she say you can't open an account.this the most rude customer service.

The bank manager is so rude and never helpful. They should get someone who has better customer service.

This bank is very professional, Fadi is a very professional bank manager, he was very persistent to get done what we needed in such little time. Sidrah quickly got the documents we needed to file our taxes within minutes. I will continue banking here because they are very professional and always on top of their game, everytime. Thanks IBC

Anytime I go to this location.all employees were nice except the old lady.she is Vietnam ese.( don’t remember her name) always tried to argue with me without fixing my problems.she doesn’t know to treat people .very bad manners

I dont recommend this bank since I open my account I been having problem.

IBC is a good bank but the drive thru and people that work in this branch are just crabs. Go to a differe branch if you can because you are going to be infuriated.

Very bad!!! Never go there to see rude staff members, manager and her asst both are rude fathers. Don't go there to losen up your precious time, & endless excuses.

This bank makes transactions difficult. Assume were you work and gather non bank related personal information without your consent.

I have to wait 30 min every week just to cash my check this customer service is the worst by far... Time for a new bank!