HomeStreet Bank Queen Anne Ave N, Seattle

I had a time sensitive home loan issue and had to use a HomeStreet branch office to get the situation resolved. Even though I'm not a branch customer, Afshin at the Queen Anne branch was able to help me out. He was wonderful to work with and I'm so grateful for his help. Would definitely check out this branch if you're looking for a good banking experiences.

Absolute terrible bank. They used to be okay. Now they are terrible. They used to waive atm fees. Now they will charge you $1.50 if you use an ATM out of their network. They have high fees for international travel, little resources for communicating with them, when making purchases the transactions don’t show up on the mobile app for days so I never know my true balance, and I’m just having trouble finding a single reason to stay. So I switched because they don’t do a single thing better than any other bank.

I agree! Best bank ever! Hossein, Moussa, Afshin, Kate and Megan are the best. Every customer that enters is greeted by their first name and it never feels like business. There is always fresh coffee and sometimes little snacks! This truly is your friendly neighborhood bank.

Best bank ever! Hossein, Moussa, Afshin, Kate are all friendly, warm, responsive. They treat customers as their valuable asset. Every customer that enters is greeted by their first name. I don't like going to banks but they make me like going to this branch. It is people and service oriented. Good job guys!

The assistant Branch Manager, Moussa was so personable and provided me excellent customer service best branch ever!

Great customer service at this bank.