Hiawatha Bank & Trust Co N Center Point Rd, Hiawatha

Worst and most stressful banking ever. Always issues with their online banking, card being shut off for no reason. Was stuck on the side of the road today because I was out of gas and there was nothing they could do to put money into my checking account again because their system is always down as well as their online banking platform. Do not recommend.

Worst experience. I've never been told by a bank that they can no longer help with giving me change when I need to break a bill. I went there today and the lady at the drive thru counter told me if I am not a member of the bank that I am not allowed to come back to their bank because she can no longer help me with getting change because I stop in about once a week or once every 2 weeks. Its the closest bank to me while I am at work and I have a short lunch break. I would not recommend anyone to stop here at all. The other tellers have been nice but when this lady is there the customer service is awful!