Heritage Insurance Agency, Inc. Tappan St, Baldwinsville

We have been with this agency more than 30 years. Dennis, Suzanne and others have always been very helpful, providing accurate information in a timely manner. I value their excellent customer service. It is worth much more to me than an insurance premium that might cost slightly less. Over the years, we moved several times and had several vehicles. Thanks to them, transitions have always been seamless. When I call, they are always there, to provide whatever assistance I need.

My family has been with this group for years and years. Accolades to the entire team, Matt in particular, for their truly excellent customer service. We have recently switched home and auto coverage, not an easy task. Matt was helpful and knowledgeable throughout the change process. My daughter is in the midst of buying her first residence and again, all correspondence is accurate, helpful and timely. On top of it all, I have a long list of musical instrument/gear that is covered on a separate rider and updated on a regular basis. Never a problem. Can't recommend this office highly enough.

As a business owner, I've had the opportunity to work with many different insurance providers over the years. Dennis and his team is among the very best I've dealt with. Extremely quick service and they always go out of the way to make sure any issues that come up are addressed timely.

This family had been with this agency for decades. Matt and Sue have always gone above and beyond for my husband and I as well as my daughter. Best agents out there. Matt listened to our needs and gave us unbelievable auto and home insurance rates and coverage. Highly recommend making an appointment to speak with Matt about your insurance needs.

We have been with Heritage Agency for a long time and have had nothing but a good experience when we needed their services. They were fast and courteous when solving our problems with ice buildup on our roof which destroyed some of of our ceilings. The estimator came very quickly and they gave us a fair estimate and a check and we were able to get everything fixed and back in order. We would highly recommend them great agency great people

I have been with this agency since I was a crazy teenager sharing a car with my Dad (my Dad used this agency as well). They have always been there when I needed them. Great caring and professional people. Highly recommended!

Thanks so much for the quick response and generous gift of your expertise! Its business advisors like yourself that make my company so much more successful! - Andrew Sanefski, President Perimetek Pest Management, Corp.

Matthew Hunt goes above and beyond. Every. Single. Day. Truly cares about his clients and I can honestly say I've never met a more compassionate person in the insurance industry. A plethora of great insurance options. Look no further for your insurance needs.

Needed a certain form for my auto renewal. After request, it was received the following day on the computer. After working in Insurance for many years, always respect a Great Response.

Jason did a great job of setting g up our change of carriers with a thorough investigation of our needs and wants. He did a great job and I am happy we chose Jason at Heritage