Hawthorn Quick Check MONEYGRAM Prairie Ave, Hawthorne

0 out of 0. TERRIBLE, TRULY UNPROFESSIONAL. Teller Emmy charges me for a payment on my card has to void the transaction( on july 2nd) and I have had to run back and forth to my bank, to the quickcheck, to get copies and call and call getting answered rudely or completely being disregarded eventhough it was a mistake on their behalf. MATHEW the "manager" is no help at all unless it is you that calls him. it is july 26th i call for the millionth time. He says to call pls and place a 3way conference call where my cards teller tells him THE EXACT SAME THING I HAVE TOLD HIM OVER AND OVER. IT WAS THIS QUICK CHECK THAT IS STILL HOLDING MY FUND BECAUSE THE INCOMPETENT TELLER EMMY NEVER VOIDED THE TRANSACTION FULLY. DISGUSTING SERVICE. I AM A PARENT, A MANAGER, AND A STUDENT I TREAT EVERYONE WITH RESPECT BUT PEOPLE THAT TREAT OTHERS LIKE HAWTHORN QUICK CHECK MONEYGRAM DO NOT DESERVE RESPECT FOR TREATING PEOPLE LIKE THIS. The store manager has to pick up the mess and has a headache from this situation. He has tried to help me today july 26th. We both just want this dilemma to end.

This place might as well update their hours because they literally never open on time. It says 8 but won't open the door until 30mins after

After being the victim of account theft earlier in the week and as a result not having access to my paycheck for 7-10 business days (plus my car not running), I figured that the small surprise $25 settlement check I received would at least help me out for a while. Apparently Hawthorn Quik Chek has an insane policy that they will not cash checks that are over 10 days old. I'm not blaming the employees who have the unfortunate task of enforcing this nonsense, but this policy is totally unacceptable!

VERY GOOD CUSTOMER SERVICE, VERY QUICK AND EFFICIENT, THE 4 LADIES ALWAYS SMILING AND ALWAYS WITH A POSITIVE ATTITUDE JUST HOW I LIKE IT, IF I CAN CHOOSE MORE THAN 5 STARS I WOULD I REALLY RECOMEND THIS PLACE... :)

Holds mail when a check you cashed doesnt go thru their system and refuses to give my mail to me. Go somewhere else for a P.O box.

To start ... the employee has a way to treat the horrible customer ... is there, they pay to meet the needs of the client but apparently only wants to be seated and on his mobile phone ... I said yes He likes his job to look for another one where he doesn't have to attend to people ... very bad service ... the worst there can be.