Wells Fargo Bank Hawthorne Blvd, Hawthorne

I was told over the phone that even though bank statements only generate once a month, I could go into a branch and get a current statement which I need for my mortgage loan. I explained that to the teller and she said she could not get me a statement but she could print out my recent account history (something that I could’ve done myself online at home). Fine. I told her to print my recent transactions for my savings and was given a recent transactions for my checking. Not at all what I needed. On top of that I waited for over an hour and cannot go back in because the bank is closed. This is horrible customer service. Not a happy customer at all.

If you’re in a rush don’t come here. Saturday the line is down the street. They only allow 6 ppl at a time inside. WITH ONLY 2 TELLERS WORKING.

The lines every day are very long and one or two people on the window I don’t like this bank location they aren’t friendly

Worst location not enough tellers, security doesn’t keep the distance with customers, long wait very bad service

Place has 2 tellers and lines out the door. Lets use our brains and have more than 2 people working. Literally never seen a bank mismanage there whole business. Looks like you asked a 3rd grader to organize it

Today spent over one hour waiting here only 2 windows open so 😢

They do a good job social distancing. Only let in a few customers at a time. Keep doors wide open to air out. Very friendly, polite & effective. There is a customer service representative making sure that every customers needs are met approaching everyone in line and ensuring that only the ones that really need to go inside do. It saves everyone time.

Alexandra, Marlin and the crew are the best !

I got a very pleasant service when I came in to deposit a rental check for a WFB Account. The teller, Ms. Griselda was very professional. She was fast, accurate and friendly too. In any business, specially in these trying times and competitiveness, these traits are so welcome! They brighten your days!

Horrible tellers. Just came in to exchange $8 dollars into bills on 4-22-21 at 3:30. The girl made me put in the change in rolls. When completed she began giving me attitude. She grabbed 4 quarters from the rolls and places it with her change. Then she starts counting in front of me and says that I have $7. I asked her about the $1 dollar and she asks "what dollar, this is all the change u gave me" as her co worker who was with her sitting down laughs right next to her. The problem isn't the money, the problem is the principle. If wells fargo employees steal $1 from customers then they must steal thousands if not millions from the rest of their customers. It's best that wells fargo changes their training in order to prevent another scandal