Hawthorn Bank East 39th St, Independence

I absolutely love this bank and the staff that they have - they go above & beyond for their customers - I highly recommend them to all business and individuals looking for a new bank.

I was taken back by how nice everyone is here. I have never experienced a bank with such great customer service. Julie was so helpful with getting my account set up. I am looking forward to future business with this bank.

I went through five other Bank drive-thru hours trying to just get a roll of quarters. Because I don't have a bank account. Then I stopped here and Hawthorne the drive-thru teller was as sweet as she could be and gave me my quarters in February I am opening an account at this Bank. I have not had an account at a bank in probably 10 years but I'm going to give them my business.

These people are working at a bank and they can't count! Went to drive through and was shorted by a hundred dollars! Then they tell us not to get upset! It took over 30 minutes for teller to recount her drawer and what kind of customer service is asking your customers, what's up?? Recommend going to ANY other bank, I give a no star rating, not one, but it doesn't let you put that!

An amazing staff have had nothing but wonderful experiences with this branch always helpful and friendly. Best bank I've ever had and will be a customer forever... thank you for being honest and fair.