Happy State Bank 98th St, Lubbock
4411 98th St, Lubbock, TX 79424, United States
https://locations.happybank.com/happy-state-bank-c15ff9adbc56
- SaturdayClosed
- SundayClosed
- Monday9AM–4PM
- Tuesday9AM–4PM
- Wednesday9AM–4PM
- Thursday9AM–4PM
- Friday9AM–4PM
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Reviews
R
Since they merged with another bank you can no longer get help thru their phone support. When calling they have over 100 people in queue waiting. When you go into the branch they do not know how to resolve your problems with the account. Im sad to say this was not how the bank was run before the buyout/merger. I no longer feel like a valued customer now i feel like just a number.
Happy State Bank, a division of Centennial Bank, strives to provide excellent service to our customers. We have received your complaint and acknowledge that you felt you were not given the attention and gratitude you deserve. We want to assure you that we will take the opportunity to address your concerns within the Bank. We offer our sincere apology. We know you have choices and appreciate you choosing Happy State Bank. Feel free to contact us with any further concerns at https://www.happybank.com/about/contact.
E
We moved our business and personal accounts over to y’all a month ago after our old bank was bought out and we have been absolutely blown away with the level of professional curtesy we have received! Doralyn went above and beyond taking care of us and we couldn’t be more impressed with y’all. Thank you so much.
Thank you Eddie for the great review. We are so Happy that Doralyn took such great care of you. It's great to hear these stories.
W
Always closed. ATM'S always out of service. Internet access is very difficult. Can't speak to anyone locally. DO NOT bank here!
Happy State Bank, a division of Centennial Bank, strives to provide excellent service to our customers. We have received your complaint and acknowledge that you felt you were not given the attention and gratitude you deserve. We want to assure you that we will take the opportunity to address your concerns within the Bank. We offer our sincere apology. We know you have choices and appreciate you choosing Happy State Bank. Feel free to contact us with any further concerns at https://www.happybank.com/about/contact.
R
The absolute worst bank, I felt 100% discriminated upon. I just wanted to cash a check and they asked for a second form of ID. So I gave it to them and then 10 minutes later requested my SSN to verify my status. Mind you the second forms of ID was both my VA card and my Navy Federal Credit Card. I work in finance and know that is 10000 and over that your ssn is needed for tax purposes. This was straight up profiling. HAPPY STATE BANK MY A__!
Hi Ron I did some research on your situation. Our employees were following protocol and explained that a couple times. We hope that all of your questions were answered.
T
I am so "Happy" to move our personal and business accounts. It was so easy and the best customer service that we've had in a long time! Warm and inviting! Thank you Jay House and Ashley Minor for making it a great experience! Lonny & Traci Lincoln
D
Drive thru tellers turn off their speaker after greeting you. I guess they don't care what you might be trying to tell them, like asking a question. Just rude. And so very fake. Like someone saying....Hello, how are you? Then turning around and walking off. It just sounds good, but don't really care.
So sorry that this has been your experience. This is not the Happy way. Thank you for pointing out this problem so we can fix it.
B
Just moved to Lubbock and I must say this was Absolutely an incredible experience! So helpful with setting up accounts, despite the Covid situation! Employees truly care and make you feel like priority, no matter what your there for. Definitely will recommend and be loyal to this company.
Hi Brad! Welcome to Texas and welcome to the Happy family! We are so glad to have you as our customer and can’t wait to build our relationship. There’s nothing we cherish more than our Happy friends and neighbors, and that includes you. We wish you and your family a blessed Christmas!
A
When calling the bank no one answers the phone.
Happy State Bank, a division of Centennial Bank, strives to provide excellent service to our customers. We want to assure you that we will take the opportunity to address your concerns within the Bank. We offer our sincere apology. We know you have choices and appreciate you choosing Happy State Bank. Feel free to contact us with any further concerns at https://www.happybank.com/about/contact.
B
Outstanding customer service. HSB goes out of their way to ensure customer satisfaction. I've never been happier. It feels like home.
J
Great bank, the very best we have used in over 50 years.
Personal loan Providers Nearby in Lubbock
FAQs
1. How Can I Connect Happy State Bank?
In order to make contact with them for loans, you can making a call by +1 806-794-2265, or you can direclty find yourself online loans. If you need any loans like online personal loans, you can click here, which will be faster.3. How Can I Secure a Loan at Happy State Bank?
The quickest way is to use their website's online form. For your need of cash advance loans from the Internet, simply browse our site to find out more info.5. What To Do If I Cannot Repay The Loan On Time?
The best way is to discuss with your lender at first and deal with the issues for both parties.
2. How Can I Find Happy State Bank?
Happy State Bank is located at 4411 98th St, Lubbock, TX 79424, United States. If you wan to visit them in person, use the map to discover a way to get there.4. Is Happy State Bank an Agency? Or a Lender?
Happy State Bank is a Bank. Or you can directly find CocoLoan, which is a lending agency, can help you establish connections with 100+ lenders to get miscellaneous loans like installment loans, view this page to find out more.6. Can Happy State Bank Provide Car Title Loans?
Sure. You can get title loans by clicking here.