ALLIANCE Credit Union Quaker Ave, Lubbock

Our sweet alliance story started many years ago when we got married. We were moving back to Lubbock and looking for a good local bank to start our forever with. My sister-in-law highly recommended her bank (alliance) and we are so thankful she did! Alliance has been with us through so many ups and downs since then. We have seen checking, savings, mortgages, and even fraud on our account. Through all these interactions, Alliance has been exactly what you would expect from a local bank. Caring, personal, understanding, always available, genuinely desiring to help, and an advocate for our money. So grateful to be able to share this life journey with a company who really cares.

This was the first time I had ever used Alliance for a car loan. Tammy Cox made this so painless! She is awesome!!!

I have refinanced houses about 20 times over the last 30 years and this experience with Alliance Credit Union was by far the easiest most pain free I’ve ever experienced did it all through text and email and they held my hand through the whole situation and knocked it out of the park as far as I’m concerned

I have been with this bank for over 10 yrs and they have always been helpful and very friendly. My whole family bank with them.

I love the ease and convenience of working with Alliance Credit Union. I financed a car through them and it was an easy process. I appreciate the ability to bank with a business locally that I can trust.

The level of customer service at Alliance is amazing. I’ve never had an issue with anything. From banking to getting a loan it’s a great experience all the ya through! Definitely recommend to anyone looking for a financial institution.

Just looking to finance a vehicle.and this was, by far, the easiest financing I've ever experienced. I would recommend to anybody due to great rates and ease of the process.

I was a huge fan of yalls until 4 years ago when I lost my job, lost my apartment, was forced to give up my pickup, and then you guys wanted to charge me $80 in fees for a $10 overdraft. Mind you all my family has always financed our vehicles and I had financed 3 with you guys already in a period of 8 years. I offered to pay what I overdrafted but literally had no money to pay the $80. After speaking with several supervisors at the time no one refused to budge on yalls end. On Monday I went to open a checking account with you guys because I intend on buying another vehicle in 6 months and wanted through yall. Yall wanted to charge me another $34 fee (which I agreed to pay since I am financially stable now) and an additional $120 in fees in a period of a year (where yall lost me). Yall have lost all respect and so much business... over $10.

Our loan was handled professionally and promptly. I would definitely recommend using Alliance Federal Credit Union for all of your banking needs.

I love Alliance Credit Union! They have been so helpful with us. And as we move to helping our kids get their own auto loans they have been amazing! Thank you Alliance for all you do!