Gunn Honda I, San Antonio

First time using Gunn Honda Express Service. Very courteous service personnel.

I had a great experience with everyone at Gunn Honda. Sales rep, Drew, was attentive, courteous and helpful. Keith, appraised my trade and gave me a great offer. Matt, did a fantastic job of explaining all the financing options available. No pressure tactics from anyone.

Waited two hours for a oil change even though we showed up 7am which is what they told us and everyone else. Car was not wash or vacuum like other dealerships.This oil change was price was expensive and no little perks as mentioned.

Without a doubt this was the best car buying experience we have ever experienced. Our salesperson, Rafael Rivera, made us feel like family as soon as we arrived. We told him what car we wanted to test drive and what specifics would make the deal happen and a couple of hours later we were on our way home in our dream car. He listened, expertly showed us the cars features, treated up right on our trade and welcomed us to the Gunn family. No hassle pricing is definitely the way to do a car buying transaction! It's not an "us against the salesperson" type of interaction but a "let's get this deal done as a team" experience. And Rafael is the teamplayer we want when we return later for another Honda. He was knowledgeable about Honda products, passionate about Gunn Honda and made us feel like we were the only guest at the dealership that day. When it came to the finance side Sal didn't let us down. He was quick but detailed. Sal didn't try to oversell us add-ons but listened to what we needed and guided us to the warranty and gap insurance that we knew we wanted. He is very personable and made us feel like we had been friends for a long time. For the first time we left a dealership feeling no regret or buyers remorse. Both Rafael and Sal should be commended for the customer service. I never thought I would write such a positive review of a car buying experience but I had never been to Gunn!

Jacob was very knowledgeable, professional, and polished. He answered all questions and was very pleasant to be around. Michael was excellent as well on the business side. Thank you both for a job well done

I purchased a Dealer Certified Car. From the time I contacted Gunn Honda to me driving of the lot with my new car it was the most pleasant experience ever of buying a car. Mike Lents made it so simple, considering I went there on a Friday night after work, he had the car I wanted to see waiting for me to test drive and was able to explain all the technology and warranty it came with to me. All in all the process was so simple I couldn't believe I would be able to do this in such a short time and even for my trade-in I got a decent amount back. I definitely will recommend Gunn Honda and Mike Lents to all my friends and family.

Waiting 3 hours, car's not fixed, and Alex says maybe the problem has something to do with the way I drive....I'm reminded of why I stopped coming to Gunn Honda for service.

Great customer service and ability to accomplish task at hand. Only fault would be the pricing but it is out of the individuals hands. The employees at Gunn Honda proved nothing short of exemplary

No big surprise here! Once again, Chad and company managed the work to be done on my beloved Honda Fit. I know I can count on Gunn Honda to get things done right the first time! Thanks!

I've been a Gunn Honda customer for close to 20 years. The service is great and the facility is nice and clean. If you get there early you even get Krispy Kreme donuts! The wait can be a bit long at times, so plan accordingly. I've had several advisors through the years, and Parish Malone has been working with me the last few years. He is always patient in explaining the issues and always has a wonderful attitude. I've had my current vehicle for almost 10 years; trying to keep it for a few more. I don't trust anyone but Gunn Honda for maintenance and service. Thanks Gunn!