Guaranteed Rate Naperville - Jim Jefferson S Washington St, Naperville

Jim and his team made my house buying experience as easy as can be. They were easy to get in contact with and had great communication skills. I was pre-approved from a different lender and was having to wait a few days to get a call back, and then was refereed to Jim, and I am glad that I was!!!

There’s so much to say and so little space! I can’t express how seamless Jim made this process for me. He never hesitated to answer a question or return a call, sometimes late in the evening because he had promised we would talk. He handled everything for me from credit repair to insurance quotes. I have already referred Jim and his team to several other people who are getting ready to start their home search. If you’re looking for an all inclusive and headache free process, Jim is definitely your guy.

Jim and his associate Bridgette are seriously miracle workers. They were able to secure a loan for me at a competitive interest rate and get me to close in just under two weeks after my original lender balked at offering me a loan at the agreed upon first time home buyer 5% down originally quoted rate because they classified my dwelling as a condo vs. townhome in the inspection. I have excellent credit, a sound work history and could not fathom why I was being treated so terribly and was not informed by this lender until the last minute after repeatedly trying to reach my contact by phone and email. .At my wits end my realtor suggested contacting Jim with Guaranteed Rate and from the moment he learned about the details of my then in progress yet halted loan, he used his deep industry knowledge, extensive Guaranteed Rate contacts to literally rush the process to meet the original close date by taking over as my new mortgage broker. My lawyer was incredulous that Jim could actually make it happen by my original close date but he did. Better still at each stage of the process I received crystal clear communication about what was needed from me, where I was at in the process and what the next steps were. His words were backed up by his actions. He took the mystery and fear out of the process- instead I sailed into my close knowing exactly what to bring, who to owe and he also connected me with an insurance contact to lower my homeowners insurance plus car insurance substantially over my previous vendor. My cash to close was also substantially lower than what the original lender quoted. I wonder why in the world I did not contact Jim and his team at the start. I honestly cannot say enough about the proactive communications, the speed with which my loan was processed and how smooth the final close ended up being with Jim and his team handling things. Bridgette was especially responsive when I sent over questions. First time home buying is a daunting process but with Jim and Co. at Guaranteed Rate I literally felt like I had stumbled upon the first time home buyer's Marvel Super Hero who could bend space and time to make the impossible close deadline possible. Thank you Jim!

Jim and his team handled ALL my need with my new home loan. It was so easy to work with everyone involved. Buying a new house can be so stressful but my team from Guarantee rate made my experience stress free. I can't thank them enough for all their help. Highly recommend Guaranteed Rate..................................... Ann

Our home was for sale and we received a cash offer that we could not refuse; the only catch was we needed to be out in 1 month. After frantically searching for a home to purchase in the following days, we went under contract and planned the closings on the same day. There was only 3 weeks left! Jim and his teams were able to quickly process our file and underwriting and were able to to pull it off! Bravo! Excellent customer service and execution!

Great service, Jim and his team help my wife and I to achieve our dream of having a home. Thanks a lot to Guaranteed Rate

Jim and his team were awesome to work with! They kept us informed on everything and answered all the questions we had. I asked quite a few! We were able to sign electronically for most everything also which was very convenient! Our rate even dropped by almost 1 % a few days before closing as well! I would highly recommend jim and his team!

Jim and his team made it extremely easy to go through the loan process. Fast, precise, and super friendly. The online process made everything very streamlined. Ive alread reccomend him to my friends and will continue to do so. It was a great experience going Jim and his team. Thanks again for everything Jim!

Jim and team are first class all the way. Great home buying experience. I would be honored to be able to use Jim's services in the future. Lower then expected interest rate and lower then expected closing costs.

Jim Jefferson and his team were outstanding to work with. Jim helped us pay off credit card debt and made our mortgage payments affordable with having no other payments to worry about.