Greenville Federal Credit Union Wade Hampton Blvd, Greenville

The WORST. I will be closing my account tomorrow and going with CPM. I had an open non fraudulent dispute, was told by a customer service rep that the money would be placed back onto my account since the money that was sent which started the dispute was an invalid account. The money was returned to my account now 2 weeks later after the “investigation “ the money has to be reversed out of my account. Not to mention I sent in the proper and necessary paperwork they asked to get which shows the account was invalid. I was told 3 different things by 3 different customer service reps. When it comes to communication THIS IS BY FAR THE WORST CREDIT UNION TO “try” to communicate with.

I can't say enough good things about the wonderful team at GFCU! They have really made a positive difference in my family's life! Like many families, the consequences of 2009 were unimaginably destructive and embarrassing; but, unlike the impersonal national banks, the GFCU team made the extra effort as a local personal non-profit and helped me completely rebuild my credit, one step at a time, at a fair expense. I'm proud to be a member...

This Bank is not a good bank. They shut their app down February on the weekend my transactions where what they suppose to be. WHEN they brought the app back up -700 this bank isn't a over draft back you can't be in the negative like this with them. They took my money gave me no help and blamed it on the app shutting down! Do not put your money here

I've banked with GFCU for almost 20 years. My experience has always been great! It is the best bank around with the best people. They know me by name and treat me like family. I have 4 sons and I have encouraged them all to bank with GFCU. No hidden fees, no surprises and they look out for your best interest. I'm very grateful for GFCU.

Not what you expect. If you are expecting to get an account with someone who understands your situation(like all other credit unions do) this is not the place for you. Relationships mean nothing at all to them with it comes to credit. This is not the financial institution to attempt to build or re build credit. Have had an account with them for over 5 years. Apply and put through unnecessary steps all to be turned down in the end because of poor payment history on accounts that I had before I even became GFCU customer. Perfect payment history with them but hey that does not matter. This is not a credit union like SC telco or Greenville Heritage. Its a cold hearted bank. Plain and simple.

I have been treated like a joke. I have been with this bank for years and I am frustrated. If you are an online banker this is a good bank. If not, your national banks are much better suited for you. There are system problems that occur every weekend and no one to fix the issue

I've been a member with GFCU since graduating high school, so over ten years but as of today I will be closing my accounts and moving them to SC TELCO. I tried applying for an auto loan with Greenville federal and was thrown through to many unnecessary loops just to be denied. The next day I applied with SC TELCO and was instantly approved. They actually understand their customers and the situations most are in, and they're willing to help rebuild and re-establish their customers unlike GFCU.

If you are looking to finance a Tesla from this place think twice. They will put you through a bunch of hoops, tell untruths, and will be difficult to work with. We have 840 plus credit scores and we were treated like 2nd class citizens. Maybe they treat everyone like that. Went with another CU and couldn't have been more easy, professional and painless. If you are looking to finance a Tesla we recommend Allegacy FCU. They know what they are doing.

Brandon Scott from the Wadehampton branch was extremely helpful and made me and my mom feel like we were at home. Super friendly individual and really great at his job! But we won't stop there! From the moment we entered the door, the customer service was top of the line! We were greeted and offered drinks (coffee and water, calm down) and everyone was just so ready and willing to help!

Terrible credit union. They attempted to pull a bait and switch. I got a refi quote for my car loan from another credit union and sent it to GFCU. Their website says "they can beat anybody by .25%". I was lied to over the phone and told that they could BEAT THE RATE and MATCH THE TERM offered, but that they couldn't offer the 2 months no payment/no interest promotion from the other credit union. I decided that I wanted a lower rate and brought all of my paperwork into their Tanner Rd location. After wasting an hour of my time opening an account and running through all the paperwork, I was told they would NOT be able to MATCH THE TERM offered from the other credit union. I HAD PROVIDED THE OTHER OFFER TO THEM IN WRITING PRIOR TO COMING IN! After pushing the point and telling the branch manager that I was guaranteed an offer over the phone - I was pretty much called a liar. I'm VERY TEMPTED to report this credit union to CFPB since their behavior was nothing short of deceptive. They were a complete waste of time and I urge EVERYONE to shop around before moving forward with GFCU since I ENDED UP GETTING A BETTER RATE AND TERM THAN GFCU CAN OFFER. They are rude and lie.