Great Western Bank Commerce Dr, Prairie City

I haven't been to this branch in a while, but this was my hometown branch and they were always super patient with me when I was starting off my personal finances. They've helped me replace cards, answered financial questions, and been patient all the while. Big thanks to Cheryl for graciously answering all of my questions throughout the years.

I love this bank! They are so friendly and always very knowledgeable and willing to help. I work for PCM Middle School as a para. A student I work with gets points for the day and they would use a bank register to keep track of the points and what the child used the points to buy and what not. I asked to today if they would be interested in donating one before I tried to make one by hand. They were happy to donate for my student and even gave me an extra bank register. I couldn’t be happier since switching to this bank. I truly love the ladies who work here and how amazing they all are!

Cheryl has a very professional atmosphere, yet it is relaxed a little since they know almost everyone that comes in, or to the drive through. These ladies are too notch and always go out of their way to assist a customer. All GWB's should use their model of customer service. I would recommend this Branch to any and all future customers. Thank you for treating me so special whenever I come to the branch.

I love this bank! They are all so friendly and cheerful! They go above and beyond to make sure all your questions are answered and any problems or concerns you may have are resolved.

They help me a very special way if I need my money sorted out they do that hey don't rush you all the workers are very friendly caring they treat you like family even if you're not family they're always smiling I would recommend this thing to anyone who wants a friendly caring amphithere of a bank

Love the branches in Newton and Altoona. This one is terrible. They treated me like I was a con man. I live in Prairie City, that's why I chose that bank. Rethinking my decision.

Great service. Friendly staff. Do their best to be quick and accurate.

Fast service, wish hours were later as I work late and out of town.