Golden 1 Credit Union E Bidwell St, Folsom
1117 E Bidwell St, Folsom, CA 95630, United States
https://www.golden1.com/home/default
- Saturday10AM–2PM
- SundayClosed
- Monday10AM–5PM
- Tuesday10AM–5PM
- Wednesday10AM–5PM
- Thursday10AM–5PM
- Friday10AM–5PM
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Reviews
N
3 star only because the new phone system that was just installed is horrible and also forces you to talk out loud which is very inconvenient. I hope it can be made faster and without the cutting out/speak out loud only features
Hello Nick, we apologize for the situation you’ve experienced. Please email us your contact information at: [email protected] and we can have a representative reach out to you for assistance. Thank you! We want our members to have a “Golden” experience each time they visit us.
B
HIRE MORE TELLERS. 15 people in line, 10 minutes per person is rediculous.
Hello, We apologize for the inconvenience regarding your wait time. We will make Branch Leadership aware of your review to see how we can improve your next visit. Thank you for reaching out.
D
I stopped by this branch on 10/22/20 and was helped by a young teller named Kelsie. What a breath of fresh air! She was so friendly, courteous, and helpful that she brightened the rest of my day. And that's really something to appreciate right now. Kudos to her for providing service with a cheerful, positive attitude.
Hello, D.R.. We're so happy to hear this is the experience you've had at our Branch. Thank you for your feedback.
A
There is always only one or two tellers. They also need to make sure follow cdc guidelines because there was 15 people inside and not 6ft apart. Please hire more tellers and get the line moving.
Hi Ashmeer Singh, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. We’re following all CDC and County guidelines about how many people can be inside at a time, and this can vary from branch to branch. We are looking into ways to improve the wait time. Thank you for being a member of the Golden 1 family.
J
Golden 1 experiences in general are mixed, if you are trying to get loans, expect the process to take an extremely long time, they process things very slowly. If you are expecting to get Tax information to file your taxes, they won't give that until February, they are very inefficient. Expecting much in the way of interest on savings? Forget it. However the branches are generally clean.
John Mc, thank you for your kind review; we are happy to pass along your comments to the team here at Golden 1 Credit Union! You can also find your tax information via Online Banking. If you'd like further assistance please send us an email to [email protected]. Thank you for feedback and being a member of the Golden 1 family.
H
I really wanted to like this branch because once you actually get help, they are nice. But the problem is that I always find I end up waiting 20+ minutes while I watch the tellers chat behind the window and its just so irritating because they obviously have the manpower available to help the customers, not everyone can be on break at the same time.
D
I love the fact that you can get your debit card replaced right then and there. No more waiting a week or two.
Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!
M
One of my personal favorite branches to go to always helpful super quick outstanding customer services just an all around great experiences. exactly how a bank should treat you
M
Very poor customer service. We had an appointment to sign loan documents for a car and ended waiting 4 hrs for something that should take 15 minutes.
a
Terrible customer service. I called to ask some questions and the lady treated me awful. I dont even know what I did that got her in a mood, i was being kind just trying to find out information.
Personal loan Providers Nearby in Folsom
FAQs
1. How to Contact Golden 1 Credit Union?
You can phone them at +1 877-465-3361 or go to their website and fill out the request form.3. How Can I Request a Loan from Golden 1 Credit Union?
To get loans from Golden 1 Credit Union, you can fill out the request form on their website or visit their physical store. You may be asked to drive your vehicle there when getting auto title loans. Browse through our website to learn more about auto title loans.5. What to Do When I Fail to Repay My Loan?
Defaulting on a loan will result in negative impact on your credit. Contact your lender if you have difficulty repaying the loan.
2. What Is The Office Address of Golden 1 Credit Union?
You can find this company at 1117 E Bidwell St, Folsom, CA 95630, United States. Use a Maps app to show routes to Golden 1 Credit Union.4. Is Golden 1 Credit Union an Agency or a Lender?
Golden 1 Credit Union is a ATM helping you deal with money worries. Check our site to get personal installment loans for a variety of purpose.6. Does Golden 1 Credit Union Offer Loans for Bad Credit?
Yes. You still have chance to get loans with Golden 1 Credit Union even with bad credit. It is also available to get personal installment loans with bad credit scores through our website. You can also learn more about personal installment loans from this site!