Global Credit Union E Seltice Way, Post Falls

A massive thanks to Chelsea and Jalynn over there. I presume we've all had our misgivings about almost any bank account and this one has been about the minimum you'd expect for me, they've been very easy to work even about 6 years since I've left Idaho and still maintained an account. That being said, I am in the midst of closing my account simply due to it being more practical to deal with checks and not have to deal with processing, and wanting to reduce my accounts. In the midst of this, I had a financial fiasco happen of multiple tiny transactions charge to this account when it was empty, resulting in a very hefty overdraft fee total for each individual overdraft gaining a $30 fine. They heard out my plight, and I don't know if they just understood that I had made all the effort I'd thought necessary to make sure this account wasn't going to receive those charges but had made a mistake, or if they knew it was going to be too much of a financial blow for me to easily pay back, but they granted me the grace of removing those fees as long as I could pay the actual initial transactions. And since they did this while knowing I was leaving their business, I feel like they really were good folks not looking to just make money off me. Great folks.

Do not deal with these crooks, if I could give less then 1 star I would. Tried to charge us $455 for insurance on a vehicle that was insured and had been. Dishonest crooks 110%

Kylee and Ryan are amazing. Setting up my membership and getting my auto loan was quick and efficient. Kylee was very thorough in explaining all the benefits of my new Global CU accounts!

I've been stationed overseas in Europe for the past 2+ years, and I let Global know of this multiple times before I left as well as multiple times since I've been here. All was fine for awhile, until today when my debit card was taken by an ATM at a German bank. I found out that my card had been blocked and discovered that, once again, Global had failed to annotate in my travel notes that I'm in Europe. Thankfully, I was able to get my card back, and as for getting the block/restriction lifted, it took two phone calls to Global Credit Union to complete the task, when it should have only taken one. Once I return to the states, I will be switching banks.

I have mostly dealt with Amber Depreau. She goes out of her way to give great customer service even if it is not her department...

They do not understand the difference between Durable Power of Attorney and/or COURT APPOINTED CONSERVATOR!! They have made the handling of my grannies estate very difficult and now that she has passed, dealing with this bank has been additionally painful. They didn't honor the court documentation in the local branch, they had no idea what to do EVEN though it was laid out in front of them. I left in tears several times because their staff was not trained correctly in what these documents mean. It was very stressful. I am now facing having to file additional court documentation due to their lack of knowledge and unnecessary oversight while she was still alive. My granny had Alzheimers, this bank is awful. I will never bank here. I have three savings accounts for my kids here. I am moving them. Also, the drive-through takes forever, even when they are not busy. I don't mind waiting, but they don't make the drive through priority. I stopped going through the drive-through, it was faster to go inside.

You know, I didn’t have the best experience at this Global CU branch to start with, but they have ONE male rep, that is ALWAYS at the right window as you walk inside, & he is THE NICEST GUY!!! Great customer service skills!!! Pleasant surprise EVERY time I walk in! I hope he stays with Global for YEARS to come!!!(:

Best bank ever! Great service, shared banking makes out of town banking a breeze, and no deposit slips. They have amazing rates and I've been banking with them for 15 years now and have never had any problems.