Gerber Collision & Glass N Lear Ave, Casa Grande

Took my mom's van to them for repairs got a call from the adjuster the day we dropped it off was told 7-10 days, time frame gets to the end nobody contacts me, I call them around the 10th day "oh parts are delayed" I understand things are delayed but communication is a great thing, get told someone will keep me posted a week later I am calling them yet again for an update, I called them on Monday to be told that the hood wasn't insurance quality so it had to be sent back ask for an ETA oh we don't know that. I am beyond irritated with the lack of communication on their part as a business communication is a big factor, I wouldn't recommend this shop

They did a great job .. Good customer service.

Gerber really went above and beyond for my and my 08 ram. Get always kept me updated and in the loop. The work and attention to detail was above expectations and the customers service was refreshingly exceptional. Thank you!

The folks from Madison to office personal are great! However, and there's always a however! The guys in the body shop, tend to show up and work whenever. Almost 2 weeks for $1600.00 worth of rear end damage! They had a week to order parts!

Absolutely terrible experience. I dropped my car off for an estimate and was told it would be examined and I’d get an estimate the next day. Four days later and I called. They finally sent an estimate to my insurance for $1700. My insurance approved, so I dropped off and was told my car would be ready in a week. A week later and my car was not only not ready, it hadn’t even been started. When they outsourced the work to one of their venders their vender came back with almost triple the estimate cost. And they “couldn’t get a hold of my insurance” to verify that was ok. My insurance company never received a phone call or email. My insurance sent an adjuster out and I was told my car would be ready in 3 days. At 3 days I was told it would now be 5 more days. All in all. My car was gone for over a month. My insurance company has never dealt with a worse auto body shop and actually took the shop off their selection of places to have one’s car repaired. I honestly don’t understand how an auto body place could have worse timing, it was for a few spot of hail damage. Sooo crazy.

Sent me away with a dangerous broken vehicle and when I told them there was still something wrong with it they tried to snake out of it and said they didn't see anything wrong. Took it to a mechanic and found the 2 problem in matter of minutes and then they took weeks to fulfill their obligations. Gerber and Geico are in cahoots with each other to rob and stiff their clients.

They went above and beyond to help me after my accident, not only did they do a great job on the body work but found a faulty cap causing my ac to not work. In Arizona that's a big deal. Thanks alot Zack and crew you guys really got me out of a bind.

Waiting for them to get our truck fixed! Not enough help there. Heard they did good work, we shall see

I had a nightmare experience with this shop. I am disappointed I did not check the negative reviews from Google before taking my car in. I hate to single out anyone but there is clearly some people working there that are inept and should be retrained at their job. I believe the GM wants to the right thing but at the end of the day if your final product is lousy and the people you are involved with are simply incompetent you will always end up with the the same result. A lot of wasted time(from both sides), money being thrown away and an unhappy customer. They have a tracking record of missing things or basically leaving them broken and unfinished, then you are supposed to go hunting down or wait for them to fall apart wile you are driving, which is exactly what has happened. Few examples: Bottom guard non attached bouncing on the ground (same as the other guy), missing antenna parts, wrong parts put in that don't fit in, missing screws or screws that don't match each other, everyday I discover something ruined. I have never seen such lousy work from a so called professional bodywork shop in my life. I hope this review saves the next poor soul from making the same mistake we did.

Terrible service I took my Honda there and they removed the bottom guard and never put it back on. When I tried getting in touch with them they never returned any of my calls. I also tried calling the corporate office and they didn't return my calls either this place is a scam do not take your car here.