Gerald Kia of Naperville Aurora Ave, Naperville

Salesman Quentin Stanley and sales managers Gino took care of me during my purchase of my 2021 Telluride. Neither were pushy at all, and together we came up with a deal that I was happy with. Quentin is very easy to work with, knowledgeable, and I never felt pressured during our time talking and negotiating. Also, there were no surprises in the finance office when signing. Lyle in finance explained everything very well and he also did not pressure me into any addons.

Having recently moved to Illinois from the great state of Kentucky (KY) I was a little apprehensive about leasing my new 2020 Kia Soul from a dealer that I was unfamiliar with. A new friend recommended Gerald Kia of Naperville. I must admit I did have a few problems at first, but after discussing them with their ever so patient and very professional General Manager, Anthony Triner, all issues were quickly resolved to my satisfaction. Buying Or leasing a car can be one of the most stressful things one does in life. I really felt like I got the VIP treatment at Gerald Kia, instead of the "rear bumper" treatment you may encounter from other dealerships. It's almost like they have a magic formula to make it a pain free experience. I also want to give special thanks to Kia Specialist Raul Ochoa (who they call in when it rains). He was very pleasant to work with and carefully answered all my questions. My closing financials were handled by Guest Relations manager Susie Gonnerman.She was top-notch and very meticulously went over the mountain of paperwork that requires signature when leasing a new car. She answered my numerous questions with knowledge and professionalism.

We just purchased a 2020 Telluride & had a great experience with Greg Brown. He was so well informed during the test drive, honest & answered all of our questions. Simple from start to finish!

Love my Kia Optima and my sales guy Adrian Tairi is the best. He made buying my car very smooth and still checks in on me every couple of months. Definitely a great place to buy a car!

Great People & Good Service Theresa (Service Writer) is friendly and seems rather knowledgeable. Purchased my Optima elsewhere; which was an all around horrible experience... My past review of such explains most of it. Friendly people matter, and it's nice to see a first impression (Service Writers) that instilled confidence in who would be working on my vehicle. Also a CLEAN place; from the service area to the waiting area. Mind you this was while the weather outside was mucked and wet.

Buying process went smoothly, no issues. My issue is the constant calls for service or resale afterwards. I've asked they stop the soliciting and it seems to just get worse from there. It's more this location because we bought a car in North Aurora as well and never a peep from them. They've certainly lost the possibility of me buying from them again.

I liked that the process of buying just the right car was so pleasant. Ajay was knowledgeable and very attuned in addressing everything that concerned me. I love my car! I love the folks at Gerald Kia!

I had a very pleasant car purchasing experience thanks to Gina E. If you want to have the same pleasurable experience I highly recommend asking for Gina. I will definitely be coming back here to buy my second Kia. Thanks again!!!

Kia of Naperville dealership is one of the best showroom that I have visited. Ajay Gupta greeted me, he very patiently explained me different features of various SUVs. He answered all my questions. Great experience!

Andre and Martha really did a great job helping me with finance and getting a car for me!