Genisys Credit Union E Hill Rd, Grand Blanc Twp

I have been a member at this branch for decades. My wife and I moved to another community 12 years ago and have been using another CU for our day to day business, but never closed our GBCU ==> TPCU ==> GCU account, using it primarily as a low volume business account. Recently I have moved all of my primary banking and loans back to GCU. The rates and products offered are in line with our needs. Karen Gray is awesome, she helped me through the entire process and is, hands down, the best employee at the branch, and I'm glad to have her working on my accounts. Her personal banker touch and professionalism is second to none. If you have any advanced banking needs (above normal teller transactions) ask for Karen to help you through the process. Trust me.

I would auto deposit some of my income tax refund into my savings account I have at this credit union and a few bills that I had on auto pay where deducted from another family members account! How could my account get linked or mixed up with theirs. I'm very unsatisfied and this have stirred up alot of frustration and confussion. Not to mention a year ago, I had $ 75 transferred into my account and a few days later I had called to verify that the money was there and I was told my account had been withdrawn with a negative balance. Come to find out that the customer service agent had reviewed the wrong account. Bad experience!!

I love this bank I have came here now for over two years. I always get awesome service. have took out a loan a couple times and always had wonderful help by Presley she is amazing and super helpful. I definitely would recommend this location!

Had a lot of confusion on an auto loans. Karen was amazing and super helpful! I highly recommend visiting them for all your loan needs.

Karen Gray helped us with our new boat loan and was awesome to work with. Definitely will use her again when we finance our new car.

The new mobile app is AWESOME!! Took a few to get used to the change, but once I did, it was great. Hardly have to go into the bank anymore. Just had to come in with several small issues and Sonji rocked our issues out in no time! Love this place

I've been a member since 2006 when it was TriPointe. I will be finding a different credit union today. There are plenty of options for easier and more convenient banking with less fees. There is no reason to use this credit union.

I worked with Presley on some business at the Hill rd branch . She was FANTASTIC, she made it to where I can retire all over again! She was awesome and I highly recommend her and this institution to everyone!

I would like to start this off by saying how amazing and kind Karen is! Going through this pandemic has been very stressful financially and Karen jumped through a few hoops and made everything possible. Thank you so much for everything and calming my anxiety. :)

Imagine my irritation on a Friday evening at 5:40 PM, after planning to get to Genysis Credit Union on Hill Rd before it closed and finding the door locked. The hours on your website reflect a closing time of 6 PM on Fridays. The sign on the door says "closed at 5:30 PM". Two other vehicles pulled up while I was there so I was not the only person who had an issue with the time.