Generations Federal Credit Union San Pedro Ave, San Antonio

My experience with Generations FCU was worry free. Everyone who I interacted with was clear, straightforward and helpful. Each and every person was professional. Thank You for your assistance.

I recently receive two loans from generations. The service I received by Hugo and other staff while he was unavailable was top notch. The process was smooth and they he was extremely patient as I was trying to find the right vehicles. I am very pleased and they made my car buying experience less stressful. Thank you Hugo!

My experience with the Generations Federal Credit Union Loan Department was excellent. Every single person I spoke to were very helpful, professional and best of all friendly.

Very professional staff and quick, smooth transaction on auto loans. Their web based applications and docs make the process very seamless. Hugo did a great job!!

Generations FCU is a great Credit Union. Loan rates very reasonable, affordable payments. Awesome Team Members very knowledgeable and ready to assist in anyway they can. Excited to be a member since 1994. Thanks Generations.

Andrea DeWitt, Consumer Sales Representative was very very helpful and very patient. Thank you for all your help!

I called my Generations FCU for a loan to consolidate my credit card bills, not believing they could help but to my surprise Hugo Mendoza in lending was able to help get me approved for a consolidation loan, and he was even able to get me approved for more after advocating for me to underwriting. Hugo is Boss....pun intended! Very happy today! Thank you!!

I wanna thank mr.hugo Mendoza for helping me with the refinancing of my vehicle he was very helpful and friendly and I'm also very happy on being a member of generations federal credit union! Thank you

I first applied for a secured credit card 2 years ago to build credit so my husband and I could buy a home, well they messed up while entering my husbands social security number so we didn’t catch it until we were house shopping and they pulled out credit to only find out my husband didn’t receive any credit for it. Second I applied for an unsecured credit card 2 weeks ago and they took forever to get with me about my application, when I would call to speak with someone they would transfer me over and no one would pick up. Then I left a message with someone and supposedly she left notes in my application and didn’t. Then they would claim to call me and left voicemails but I didn’t get not one. The communication was terrible!

This location has me ready to cancel my account with them. When I first opened it they were great, work in the building so if I need a quick $20 for lunch I could get it from them as my main bank is Navy Federal, and didn't want to pay the huge ATM fees. Every time I go to the location I have to wait in line 15-20 min and it's only one teller available. Rarely in the lobby and it's not a long line it's just ridiculous and I'm not even going to get into the rudeness of the tellers. The only saving grace is the location closes to my home the tellers are great and the customer servers is always excellent. But the conveniences is no longer there so may just close the acct.