Gateway Mortgage Virginia St, Charleston

Rachel Lester is amazing! The whole office and team has been a godsend. I feel as if they bent over backward to get me approved. I can't say enough good things about Rachel and her team! Would recommend to anyone!

I really can't say enough good things about Chris and Laura at Gateway in Charleston. To say they bent over backwards to get me approved would be a major understatement! I was a difficult candidate for a mortgage to begin with and I honestly do not think I would've found another company who would've put the effort required to get me approved like they did. There were several obstacles throughout the process (to be expected, some not so much) & they were there to work me through them. We now live in our dream house and I recommend this office to anyone I can.

They will tell you yes your approved, then weeks later before move in day all of a sudden they tell you no . A person who works for the company even said himself he wouldn't have recommended this company ! Made us waste money and time !!! Couldn't be more upset

Autumn seemed super nice and helpful in the beginning but then completely ghosted me after I sent my application and they pulled my credit. Super unprofessional

I would not recommend this company to anyone. They kept my application for 6 months, telling me every couple weeks that we were almost ready to close .. Week after week. Then after 6 months, made several excuses as to why 'underwriting' couldn't approve the loan. Very unprofessional and disorganized.

Awesome home mortgage team. I wouldn't trust any other lender to get our deals closed on time