Fulton Bank E Main St, Palmyra

Been a Fulton Business customer for over 10 years now and my experience is just getting worse and worse. This bank is no longer the customer-focused community bank they used to be. Very sad. Customer service doesn't seem to matter at all anymore. Their website has broken links, outdated contact info and cryptic error messaging. They seem to try their hardest to discourage customers from calling... and good luck if you do, because your wait time will be ridiculously long. I'm writing this review right now as I sit on hold (going on 1 hour and 20 minutes now.) Shameful. We will be finding a new bank ASAP.

Todd J. Freiler, Senior Customer Service Representative, offered excellent customer service, opening a checking, and savings as he was more accommodating than my own bank at the time. Wasn't a customer, my bank wasn't willing to verify funds of an insured treasury check, Todd said he would, and opening two accounts with Fulton, was easier than dealing with my other existing bank. I felt valued as a customer.

Fulton Bank is a wonderful bank. They are always eager to help and answer all questions thoroughly and provide excellent customer service. The drive through tellers are also very quick. Their customer service guy Todd is very helpful.

I am recomending that Fulton Bank in Palmyra is the best and finest .in Banking system in Lebanon County only because of their outstanding and Friendly Customer and Financial services they ever provide------ for your needs. and I am quite certain that they will be consistently improving their Banking Services to all.right into the futue.. Habib Daneshvar

Clueless and customer service is horrible. They made two big mistake with our accounts in the past two weeks. The tellers try to be helpful but the new Manager is horrible. Has no customer service skills or a clue about the Branch. Will be taking my business elsewhere ASAP.

Absolutely the worst bank. Everyone is clueless. Horrible customer service. Not business friendly. Wasted 40 min of my day only to be told they don't know how to send wire transfers. Stay away!