Frost Bank Walnut Hl Ln, Dallas

I have BoA accounts, personal and business, but decided to open a Frost business account for my new business. I'm glad I did! Rachel assisted me and my co-owner in the process. She was wonderful, courteous and kind. Took about an hour to establish our new account. Could probably have been faster but our conversation with Rachel was friendly and enjoyable. There were no other customers that I saw while we were there, FWIW. Unlike BoA which is consistently understaffed, Frost seems to have staff ready to help. VERY CLASSY and professional place.

Walnut Hill Frost Bank hours are bad. They are closed when I am not working and open when I am working so I can never use this bank. You would think a business would be open before or after normal hours in which their business or personal customer was not open or working. They are not even open on Saturday.

Opened a account here 1 month ago. I own my own sprinkler company and a racist lady named Alphia Washington called and said because I had 6 zelle transactions in 1 month she wasnt comfortable with having me as a client. So they closed my account and didnt say anything to me.

This branch is wonderful! Super helpful and friendly staff, and excellent service. Not even our regular branch, and one of the managers gave my daughter a frost piggy bank when we came in today. I might start going out of the way to come to this branch! Exceptional service, as always with Frost.