Frost Bank Westheimer Rd, Houston

I left my other bank after 25 years and went to Frost. We have business and personal accounts. They are great. They are always friendly and professional and their service is unmatched. I will not be leaving Frost Bank.

Despite the previous reviews of this location, I give it 5 stars.. When I walked in, I was greeted with a smile by everyone at the front desk. Yolanda Terry assisted me & she was the sweetest, most professional banker I've dealt with in years. She listened to everything I needed and wanted out of my Frost account and she made sure it was going to fit for me. I couldn't ask for better!

I had a phenomenal experience I just was instantly approved for my account last night, went in today for the 1st time and felt at peace by the ambiance of frost bank and particularly by the intuitive care I received from my personal banker Tyrus Carothers I felt he covered all basis and beyond me saying! It stood out to me so I felt everyone should know!

No deposit slips available. Short Saturday hours, very inconvenient. Can't get anyone on the phone after long waits. I'm looking for a different bank.

The front desk, and staff in general are very unfriendly. Frost prides in having the best costumer service, so they maybe need to get rid of this financial center all together.

I love Frost Bank. This location in particular has a great and friendly staff. I do all of my primary banking here.

Worst Frost ever. I hated this branch when it first opened and didn't go back for years. Went back today and nothing has changed. Slowest service. Least friendly staff.