Freeman Toyota Ne Loop, Hurst

The best car buying experience. Mo and BJ are fantastic, professional and kind. Wouldn’t buy a vehicle anywhere else. Thank you both for making it easy and stress free, wish there was more people like y’all two!!!!! Five stars is not enough.

We just purchased a 2018 4Runner TRD at Freeman Toyota from Trey Regester and I was amazed by his knowledge he really went out of his way to help us in anyway possible with the help of Matt Tiemann we are very satisfied with our purchase they took good care of us! and helped us with our leased car I couldn’t be happier, I recommend Freeman Toyota for a great vehicle shopping experience!

Thank you Matt and all Management here at Freeman Toyota its team work that makes the dream work! Me and my family have purchased 4 vehicles from Freeman Toyota it’s the only place I’ll ever buy a car from.

We were originally quoted $539 for parts and labor for our vehicle's repair by Tamika. After agreeing to this work being done, based solely upon the quoted price, we were told we'd receive a call when the job was complete. When Tamika called back, she told us that our car was ready and it'd be $1100! When we inquired about the huge jump in price, she denied ever quoting us the $539 and said that it was $1100 all along. We asked to speak with the manager, Tom, who refused to help us at all, and the only solution he offered was to remove the parts. My husband and I have been getting our vehicle serviced here for years, but I won't be giving this place a single dime ever again!

I went to Freeman Toyota only to see what they would give me on my trade. I showed up 1 hour before close and was greeted by a salesman named Matt Tieman. He took the time to give us an honest quick appraisal on my clunker, searched inventory for the car I wanted, and really took the time to find the car I wanted and explain all the bells and whistles. I walked in with a car that was really hard to get out of, within minutes of closing time, and Matt took the time to get my husband and I the right car, for the right price, he even stayed 2 hours past closing time, and when the deal was done he still stayed to explain how to navigate the features on the car audio system. A+++++ SERVICE & QUALITY FROM FREEMAN TOYOTA THANKS TO MATT TIEMAN A MOST GO TO IF YOUR IN THE MARKET FOR A NEW CAR.

I wish I could give them a zero- I’ve been trying to schedule an appt with them to have an airbag replaced because of a recall. It’s been two months and I still haven’t gotten a call back from them. Called another Toyota dealer and they got me in the same day. Definitely taking my service to another dealership. Horrible follow up.

Davin Williams was great to work with! He walked us through the process on our lease trade in and got us into a new car. Definitely recommended 👌!

I want to thank Matt and all management for everything they do, for all the hard work they put in around here. It takes a team effort and Matt being a new part of the desk, he has been amazing. He helps everyone as much as he can.

Just bought a crew max Texas addition..The first truck I bought brand new and the first buying experience was stress free. Everyone was very help full in making me a satisfied customer and accommodating on what I wanted. Was very impressed. My sales man Tommy chau was the best made everything happen couldn't ask for better service...

Let me let me tell you how Freeman Toyota knocked it out of the park with me. I recently purchased a 4Runner TRD Premium from Mark Stroller and Korshaya Dorsey. Before purchasing the 4Runner, I had received between 25 and 30 quotes from several states. When purchasing the 4Runner, I was working out of state, so I had to do everything remotely. I was able to talk to Mark, who saw a previous quote I had had, and came back and asked me, "what exactly are you looking for?" I told him, and he told me he would call me right back. In less than 20 minutes I received a phone call with an unbeatable deal. In the end, he beat my lowest quote by about $500. Remember, I had between 25-30 quotes, some that I had been speaking with for a while. He found the exact color and packages I was looking for. Even clarified how one upgrade that I had been quoted wasn't necessary. After his honesty, diligence, and wanting to get me the best deal, I had to say yes to the sale. Unlike a lot of dealerships, the customer service didn't end their. I was constantly updated with what was going to happen next, eta for everything, and any question I had answered. Mark and Korshaya one answered my emails immediately. The day the 4Runner was ready, Mark sent me a picture of my purchase. I didn't respond to the message quick enough, so it was sent again. Even after the purchase both people have checked in on me. You really can't ask for better customer service. Despite the complications of me not being there, they made it seamless and easy. I can't recommend them enough. I am beyond happy with my purchase and the process. They have earned any and all of my business for a long time.. Tristan Monzingo