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Freedom Mortgage - Corporate HQ and Call Center Yamato Rd, Boca Raton

4.1
(92)Loan Agency
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951 Yamato Rd Suite 175, Boca Raton, FL 33431, United States

+1 877-220-5533

https://www.freedommortgage.com/

  • Saturday9AM–10PM
  • Sunday9AM–6PM
  • Monday8AM–11PM
  • Tuesday8AM–11PM
  • Wednesday8AM–11PM
  • Thursday8AM–11PM
  • Friday8AM–10PM
CLOSED
    Freedom Mortgage - Corporate HQ and Call Center 01
    Freedom Mortgage - Corporate HQ and Call Center 01
    Freedom Mortgage - Corporate HQ and Call Center 02
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    Reviews

    4.1/5.092 Reviews

    K

    Kelly Jackson
    5

    Our Refi Streamline experience was easy and smooth. The process from beginning to end took less than 30 days. Alexis Coyne (Loan Originator ), she was Awesome as well as others that was part of the team. Keep up the good work!

    Response from the owner

    Kelly, thank you so much for your Freedom Mortgage review. It is rewarding to hear about the positive experience you have had and to know that we’ve helped you achieve your home financing goals.

    R

    Ruby Castillo
    2

    Only a few persons on this refinance were helpful, I felt like I was running around like a chicken with it's head cut off. This refinance was the most upsetting, extremely stressful and longest one (4 Months) I have ever done.

    Response from the owner

    Ruby, thank you for taking the time to share this feedback with us. We are disappointed to hear that you are not happy with the customer service we've provided. Please give us the opportunity to turn your experience around. So we can understand more about what happened, please send an email to [email protected]. Please be sure to include your name, property address, and contact information. We will reach out to you shortly to help resolve this.

    C

    Clifford Stock
    1

    Time after time the Costs to Close changed - sometimes dramatically. Once I reviewed the Closing Disclosure form with Freedom Mortgage, line by line, and was promised that the Costs to Close would be $1200. When the closer arrived a few days later he asked for a $4000 check to close. Though I spoke with many very kind staff, in the end the process was a nightmare.

    Response from the owner

    Hi Clifford, thank you for reaching out and providing your feedback. I'm truly disappointed you're not completely satisfied with your experience. If there's anything I can do to change your opinion, please email me at [email protected] along with your loan number, property address, and description of the issue.

    C

    Cee Dang
    5

    Freedom Mortgage is amazingly fast, efficient, and thorough! Their refinance process is seamless and so easy. I would highly recommend!

    Response from the owner

    Cee, this is excellent to hear. Nothing makes us happier than learning about how we've made our customers happy. Thank you for sharing your experience with us!

    A

    Adam Metz
    1

    Customer service rep hung up on me. I was much happier with Freedom Mortgage before I actually spoke to anyone there on a Re-fi. No coordination between departments. Customer service nightmare. Real $h[£ show.

    Response from the owner

    Adam, thank you for reaching out and providing your feedback. I'm truly disappointed you're not completely satisfied with your experience. If there's anything I can do to change your opinion, please email me at [email protected] along with your loan number, property address, and description of the issue.

    L

    Luke Kirby
    1

    My loan advisor Johnathan Jack is a scam artist, promising money back after closing on a refinance loan. Answers the phone in the beginning but after closing, all you receive is the voicemail.....beware! Shawn Bishop the Site Manager never returns calls either. His voicemail will say" Working from home" Head in another direction.

    Response from the owner

    Luke, we're very sorry to hear that your experience has not been positive. So that we can correct this and better help you through this process, please send an email to [email protected]. Please be sure to include your name, property address, and contact information. Once we receive your information, a dedicated Customer Advocate will reach out to help resolve your concerns and make this a much better experience.

    B

    Barbara Harnsberger
    5

    Freedom Mortgage is a wonderful place to finance your home. Very professional people and they make everything go smoothly. We highly recommend them to everyone!!

    Response from the owner

    Barbara, thank you for the positive feedback. Our team works hard to ensure every customer enjoys the best possible home financing experience. Your feedback will be shared and valued by the Freedom Mortgage team.

    K

    Kathryn Williams
    4

    I've been very happy with the service I've received from Feedom Mortgage.

    Response from the owner

    Kathryn, Thank you for the positive feedback. Our team works hard to ensure every customer enjoys the best possible home financing experience. Your feedback will be shared and valued by the Freedom Mortgage team.

    T

    Terah Jenkins
    5

    Freedom Mortgage has handled the past two or three refinances for us. A great experience each time. Highly recommend this company.

    Response from the owner

    Terah, we are very happy to have provided you with such a positive experience!

    P

    Paul Magnus
    3

    First scheduled closing a TRAIN WRECK, no documents, no phone call, no email, nothing. Second closing was flawless, an explanation at least, an apology, something, I was within an eyelash of shopping another lender. Alls well that ends well, I guess. Paul

    Response from the owner

    We're very sorry to hear that your experience has not been positive. So that we can correct this and better help you through this process, please send an email to [email protected]. Please be sure to include your name, property address, and contact information. Once we receive your information, a dedicated Customer Advocate will reach out to help resolve your concerns and make this a much better experience.

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    FAQs

    • 1. How Can I Make Contact With Freedom Mortgage - Corporate HQ and Call Center?

      In order to connect them for loans, you can dial this phone number +1 877-220-5533, or you can direclty seek out loans from the Internet. If you need any loans like guaranteed personal loans, you can click this place, which is highly recommended.
    • 3. How Can I Secure a Loan at Freedom Mortgage - Corporate HQ and Call Center?

      The most efficient way is to complete their online form on their website. For your need of cash advance online, simply search our website to learn more about details.
    • 5. What Should I Do I Cannot Pay Back My Loan?

      The best way is to discuss the details with your lender at first and deal with the issues for both parties.
    • 2. Where To Find Freedom Mortgage - Corporate HQ and Call Center?

      Freedom Mortgage - Corporate HQ and Call Center is located at 951 Yamato Rd Suite 175, Boca Raton, FL 33431, United States. If you wan to visit them by yourself, simply use the map to discover a way to get there.
    • 4. Is Freedom Mortgage - Corporate HQ and Call Center an Agency? Or a Lender?

      Freedom Mortgage - Corporate HQ and Call Center is a Mortgage lender. Or you can directly find CocoLoan, which is a lending broker, can help you establish connections with 100+ lenders to get multiple loan options like installment loans, view this page to find out more.
    • 6. Can Freedom Mortgage - Corporate HQ and Call Center Provide Online Title Loans?

      Sure. You can get bad credit title loans when clicking here.