Freedom Credit Union Freedom Blvd, Provo

I was afraid at first to close my account with a certain bank that 2 years ago we had our accounts, however I received an indication from the FCU and opened our account, and with less than 1 week I had already closed my other account and regretted not having opened my account. has FCU the longest hahahahaha, fast service, super happy and polite customer service and a difference: super patients to teach us about any questions! SUPER ADVICE! DO NOT WASTE TIME !

Stacy Jensen is excellent to work with. She has gone the extra mile to provide excellent customer service many times over regarding my HELOC. Highly recommend!

Best Credit Union ever!!! 10/10 recommend! They have great tellers and officers. Although, I really miss Aaron; however, their new afternoon Spanish teller is also pretty great.

Stacy and Ken are the absolute greatest. Could not be happier with their speed of service and their willingness to just get things done. I love Freedom Credit Union and how much they care. It's what all financial institutions should be!

I love working with Freedom Credit Union. They have not only borrowed money to us but also to our children so they could establish credit. Stacy has been the best!

I love the staff here, Reyna and Daley are just great do deal with. Unfortunately the manager has some policies against immigrants, but other than that everything is great. Nice rates, nice service and nice online portal.

Great experience with the FCU. We are very please with our new car loan and the low interest rate, it was fast, very professional and great customer service. First time we went out of the country they blocked my account , but a simple phone call solved the problem. Now, I know to let them now if we have to travel. excellent way to protect your money. We love the annual breakfast activity and the prizes. One of this times, I get the big one! Great job. Thank you all.

I love this credit union, they always work with me. But they need to train their workers a lot better and get on the same page. I've dealt With two different problems where one worker wasn't properly trained on something. Then on another occasion I talked to one teller on the phone then when went to the bank they had no idea what I was talking about.

Every time I go in to get something done all of the employees are on top of things, they answer all the questions that I have. They are fast and are always willing to help. I will be moving out of state soon and am going to stay with freedom cu because of how great they are. If you are looking for a bank or credit union in the Provo or even just Utah, I would highly recommend them!

We contacted this bank on a Wednesday night just before closing to find out what we needed in order to get an auto loan. They were very friendly and helpful and we were able to walk in the next morning and get an auto loan in less than 45 minutes. The loan officer was very friendly and helpful and very patient with us considering we had to bring a wiggly one year old in with us. We've never taken a loan before, but they made the process very easy.