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Franklin Mint Federal Credit Union E Market St, West Chester

4.4
(4)Loan Agency
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400 E Market St, West Chester, PA 19382

(610) 696-4999

https://www.fmfcu.org/

  • SundayClosed
  • Monday9AM–5PM
  • Tuesday9AM–5PM
  • Wednesday9AM–5PM
  • Thursday9AM–5PM
  • Friday9AM–6PM
  • Saturday9AM–2PM
CLOSED
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    Reviews

    4.4/5.04 Reviews

    S

    Steve Callahan
    5

    A great big thank you to staff of FMFCU west chester branch. They saved my daughter’s wedding by going above and beyond helping us out of a nightmare situation with time lines and cashiers check . In short they came thru when no one else could to beat a last minute dead line holding my daughter’s wedding in the balance. Thank you all so much

    Response from the owner

    Thank you for sharing your story Steve. We'll make sure to pass this along to our teams. We're so happy to have served you and your family when you needed help!

    M

    Matthew Waldron
    2

    Normally my experiences at FMFCU branches are great! The people are friendly and helpful. Maybe it was an off day but my one experience at this branch was...weird at best. I had to stop in to pick up an auto loan check after getting a call that everything was approved and ready. I stopped by on Tuesday around 4:20 PM and the doors were locked. Nobody seemed to be there even though the times on the door said 9-5. Well okay, no problem, I’ll stop by early the next day. I get there around 11-ish today and I’m the only customer, 4 people are behind the desk. No one offers to help or even makes eye contact until I randomly pick one to walk up to and say hi. It took a few tries to explain why I was there until one, who seemed to be a manager, chimed in to help. It was off to a bad start but the rest of it went okay once we were on the same page. However, I still got the overall vibe that I was...interrupting? Not like I was 100% unwelcome, but it just felt super odd. Especially in light of all my previous positive experiences at other branches. I’m not someone who usually leaves reviews, but I was struck by a general “this job would be great if it wasn’t for the customers” kind of feeling from my interactions here.

    Response from the owner

    We appreciate your comments. Mr. Famigletti left a message on your voice mail.

    S

    Samantha Garza
    5

    These people are amazing! Sumita is the absolute best! I left my wallet in my husband's vehicle and ran out gas, and they helped me grab some quick cash to fill up my tank. Franklin Mint is the best banking experience I have ever had

    Response from the owner

    We appreciate the review Samantha. We love to hear comments like this one and will pass it along to our team! As always, thank you for being an FMFCU member!

    S

    Shawn E Durnell-Ridgeway
    5

    Samantha and Sumita were very helpful and nice during my process. They walked me through it made it as easy as possible. I would highly recommend to go here especially for young people that are doing the process of a loan!

    Response from the owner

    Outstanding news! We appreciate your honest review and we'll pass it along to our staff!

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    FAQs

    • 1. How to Get in Touch with Franklin Mint Federal Credit Union?

      You can call them at (610) 696-4999 or visit their website and submit the request form.
    • 3. How Can I Apply for a Loan from Franklin Mint Federal Credit Union?

      To get loans from Franklin Mint Federal Credit Union, you can submit the request form on their website or go and visit the store. You may be asked to drive there when getting auto title loans. Visit our website to get some important information about online auto title loans.
    • 5. What Should I Do If I Could Not Repay My Loan?

      Loan defaults will result in negative impact on your credit. Get in Touch with your lender if you have difficulty repaying the loan.
    • 2. Where Is Franklin Mint Federal Credit Union?

      You can find the store at 400 E Market St, West Chester, PA 19382. Try out Maps apps to get directions to Franklin Mint Federal Credit Union.
    • 4. Is Franklin Mint Federal Credit Union an Agency or a Lender?

      Franklin Mint Federal Credit Union is a Credit union offering you various types of loan options. Visit this page to get small personal loans for almost any purpose.
    • 6. Does Franklin Mint Federal Credit Union Offer Bad Credit Loans?

      Yes. You still have chance to get loans with Franklin Mint Federal Credit Union even if you do not have good credit scores. It is also available to get personal installment loans with bad credit scores on this page. You can also obtain more details about a personal installment loan on our platform!