FNBO - First National Bank of Omaha W State St, Sycamore

The Sycamore branch of First National is the most efficient bank they have in the area. The staff are the greatest and always deal with banking needs with a smile. I had a lot of complex issues related to banking when my father passed away. The banking staff made all of those issues painless and were very knowledgeable. They walked me through every step! Anyone who uses First National as their bank in the DeKalb County area needs to use the Sycamore branch!

Been banking here for years. After my dad tragically passed away in a house fire I decided why not open an estate account with the bank I have been with for over 10 years. Customer service was awful! Especially Eva at the sycamore location. She was cold hearted and super un professional, and seemed annoyed we needed help!! I’m so upset with the situation we may very well be switching banks!! Not the small town feels we are use to!!

I had been a customer with Castle Bank for about ten years, but after the "upgrade" it was time to go. Everyone that works at the local branches are fantastic, but the new owner in Omaha treats the bank like a big bank that has poor online systems and a large amount of fees. I was actually sad to close my accounts, but the new system and fees would take too much time and money from me.

this is the best bank. the tellers and personal bankers are knowledgeable, professional, and always nice! any problem i’ve had someone has helped me get it resolved very quickly.