Flat Branch Home Loans Ne 81st Ter, Kansas City

This is a great, honest mortgage company I'd recommend to others. Kenny and his team made it possible for me to get my very first house (and with less stress)! It was a fairly easy and simple process. Kenny is a great guy who really cares about his clients, and it was a pleasure working with him. So glad they were recommended to me!

As first time home buyers trying to find a house during a crazy time in the housing market, Flat Branch made is as easy as possible for us. We worked with Kenny Slavens who did an amazing job making sure we were pre-approved before we started looking and helped us understand how everything works. Even though it took us several months to find the right home, Kenny made sure to stay in contact with us so we could be ready to jump in when we found the perfect home - and we finally did! Buying a house is exciting and terrifying, but I felt more confident going in when working with Kenny and everyone at Flat Branch. Awesome team and I cannot recommend them enough!

We recently refinanced our home with Flat Branch and Kenny Slavens made it such an easy process. He checked in with us on a weekly basis about progress and the status. Kenny and Marcie were both so helpful in answering my questions and getting our refinance done quickly! I can’t recommend Kenny enough!

My husband and I recently refinanced our house through Flat Branch and had a great experience. Kenny Slavens was very patient with me through my many, many, MANY questions. The process was fairly simple and I loved the ways Kenny and Flat Branch provided a lot of information via the app, emails, videos and more to explain the entire process from start to finish. Highly recommend Flat Branch and Kenny Slavens!

Kenny Slavens was very helpful and with the purchase of our lake home. Quickly replied to all of our questions and stayed on top of the loan process from pre-approval to closing. He genuinely wants what is best for his clients and listens to their needs. Thank you Kenny!!!

Highly recommend Kenny Slavens with Flat Branch. He helped me with my home loan, this was my first loan process and it was a little overwhelming at first. Kenny talked me through each step and answered my endless questions and put me at ease.

Highly recommend!! My husband and I can’t say enough good things about this team at Flat Branch. Michelle O’Rear is fantastic! From the very first time we talked to her and through the entire process of the loan she answered every question and went above and beyond what we ever expected. She’s very friendly and will answer all your questions. Julie and Star also helped us with the paperwork process and made it all run smoothly. Buying a home is a huge investment and to have people like this that make you feel comfortable and will work with you every step of the way is hard to find these days. Thanks Michelle! We definitely made the right choice of lender when we called you!

We were SO happy with our choice of Flat Branch. Michelle O’Rear is outstanding!! She answered every question in great detail and always kept us in the loop. Michelle and her team are professional, courteous and so kind. There was never a moment in our home buying process that we questioned where we were at. As a first time home buyer I was incredibly impressed and we will be going back to utilize Michelle & team in the future!

WORK WITH MICHELLE O'REAR! She is great and will take the time to explain any questions you might have. I was a first time home buyer and she answered A LOT of questions. Flat Branch's team at this location was on top of things and extremely clear about what documentation was needed as well as the next steps necessary for a home loan. Michelle, Julie, Joanna, and Star ensured the process was smooth and progressed promptly. They are a very professional team and would recommend to anyone.

It is really frustrating when they tell you that you are pre-approved. Then send a pre-qualification letter. Then on your initial loan disclosure they have your % down payment wrong. And they forget to include the details from your signed agreement with the sellers about closing cost payment. Then you get the excuse "the closure changed" rather than fixing the issue. 4 days later you get your rough draft from your final loan disclosure and the information is STILL WRONG! then it takes you about 4 hours of extreme stress. Not to mention you get your final disclosure less than 3 days prior to closing. Despite asking for the final disclosure more than 3 days in advance. Because it's 100+ pages and you actually want to read the legal document. I will actively steer people away from flat branch and I plan on filing a complaint with the BBB about these issues. This is a big purchase and it should be handled correctly. Not just pushed off because "I'm in a meeting". No one cares about your meeting! They care about their $200+k purchase on a home. We only went with flat branch to try to get the down payment assistance program, only to have our loan person ACTIVELY DISCOURAGE us from using this program - which for us would have been free money. We are about 80% this was about to be a SCAM that we caught and we should report the company for attempted mortgage fraud for trying to swindle us out of an additional 2% down payment and circumventing the program they claim they are "the top lender" for! This was the worst experience for me. I believe I actively have lost years on my life for the stress I dealt with. I will never in 100,000,000 years recommend this company to anyone. Not even my childhood bullies deserve this treatment. Not even professor Umbridge. Or Voldemort deserve to have to work with this company. Ever! In addition, our loan person constantly talked about how she just bought her special vacation home - that's great, I don't care that you can afford a second vacation home, I care that I can afford my home. Stop talking about your own homes! And on top of that, this was the only lender we looked at that caused a big stink about me needing security clearance. I spent 3 weeks contacting person after person at my company to find ANYONE IN HR OR HR HISTORY who has encountered such backlash from an underwriter. It was ridiculous. And then it just went away with a phone call? Why wasn't that tried earlier. I think flat branch really wanted us to walk away from this sale and I definitely felt that. If I could go back in time, I would slap myself for even considering this company and pick someone else.