FirstLight Federal Credit Union N Zaragoza Rd, El Paso
2200 N Zaragoza Rd, El Paso, TX 79938, United States
https://www.firstlightfcu.org/
- Tuesday9AM–5PM
- Wednesday9AM–5PM
- Thursday9AM–5PM
- Friday9AM–6PM
- Saturday9AM–1PM
- SundayClosed
- Monday9AM–5PM
- All
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- Payday Loans
- Installment Loans
- Title Loans
- Personal Loans
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- Check City
- Check Into Cash
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- PAYOMATIC
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- The Check Cashing Store
- TitleMax
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Reviews
U
If I could give a zero I would this branch has the worst customer service, branch manager sits in his office no one is in there, he could be helping some of the people that are in the waiting area while the other 2 employees are busy this branch has become straight trash smh
Hi, Unknown. At FirstLight Federal Credit Union, we strive for great member experience and we apologize to hear of your experience. Please call us at 915-562-1172 or 1-800-351-1670 if you have additional questions or concerns that we can assist with. We hope to hear from you soon!
C
Inside is a very modernize way of banking, there's only automated tellers and loan officers. If you are okay with modernization this bank is an easy in an out. The facility is very clean and well maintained and has one of the cleanest bathroom I have seen. They also have two ATM driver thru. Great, quick banking experience.
M
I went in to make a mortgage payment and to replace a card . The payment went without a hitch , it was done through a virtual teller. The bank wasn't busy at the time but went able to help me. The receptionist was busy with another member but there were two other employees that were not with members. The receptionist asked another employee but she was helping out another member. It wasn't until I left that one of the employees came out of their office and into the parking lot wanting to help. I was wanting to use this office because it was closer to home but I will be using the Lee Trevino office for my banking needs.
Thank you for leaving us a review, Melinda. We'd love to hear how we could improve our member experience. If there's something that we can do to improve your experience, please call us at 915-562-1172 or 1-800-351-1670 to assist you further. We hope to hear from you soon! Have a great day!
S
Extremely unhappy with this location. I have been a member for about 15 years and had no problems in the past. Just recently I deposited cash through the atm and the machine took over 70.00 from me, not depositing it into my account. Went inside to create an inquiry and no one has reached out to me yet(it has been over 2 weeks). I have called and have gotten no answers. Completely dissatisfied with this bank.
Hi, Sandra Harmon. At FirstLight Federal Credit Union, we strive for great member experience and we apologize to hear of your experience. Please call us at 915-562-1172 or 1-800-351-1670 if you have additional questions or concerns that we can assist with. We hope to hear from you soon!
J
Very bad customer service and rude manager. Won't let my husband take out his money out of the bank because of expired DL. Even though he has an appointment scheduled for a new one.
We appreciate your feedback, Jazmin. If you have additional concerns regarding your experience, please call us at 915-562-1172 or 1-800-351-1670. We would love the chance to resolve any issues.
p
This credit union used to be a good one.... but now with their stupid virtual service they just make you waste your time....take your money and go somewhere else
Thank you for leaving us a review, Paquiao. We'd love to hear how we could improve our member experience. If there's something that we can do to improve your experience, please call us at 915-562-1172 or 1-800-351-1670 to assist you further. We hope to hear from you soon! Have a great day!
A
There’s always and excuse with this branch. 👎
Hi, Art. We are sorry to hear about your experience, but we thank you for sharing this with us. We would like the opportunity to make this better! Please call us at 915-562-1172 or 1-800-351-1670 so we can assist you with your concerns. We hope to hear from you soon!
J
I here FirstLight Federal Credit Union.
Hi, Jock. We appreciate the kind words and are glad we could provide you with a positive experience!
l
I've never had a single problem
Personal loan Providers Nearby in El Paso
FAQs
1. How to Get in Touch with FirstLight Federal Credit Union?
You can make a phone call at +1 915-562-1172 or enter their official site and submit your application form.3. How to Apply for a Loan from FirstLight Federal Credit Union?
To get loans from FirstLight Federal Credit Union, you can submit your application form on their website or head over to the store. You are likely to drive there when getting title loans. Click here to get more information about title loans.5. What Will Happen When I Fail to Repay My Loan?
Missing payments on a loan can even lead to seizure of assets or wages. Get in Touch with your lender if you think you may miss the payment.
2. Where Is FirstLight Federal Credit Union?
You will find this company at 2200 N Zaragoza Rd, El Paso, TX 79938, United States. Use a Maps app to show routes to FirstLight Federal Credit Union.4. Is FirstLight Federal Credit Union an Agency or a Lender?
FirstLight Federal Credit Union is a Federal credit union helping you out of financial emergency. Click on to get personal loans with low interest rates for a variety of purpose.6. Does FirstLight Federal Credit Union Offer Loans for People Who Have Bad Credit?
Yes. You can get loans with FirstLight Federal Credit Union even with bad credit. It is also available to get online installment loans for bad credit regardless of your credit scores with our platform. You can also get more information about a personal installment loan on our website!