First Virginia Western Branch Blvd, Chesapeake

I went here to cash my tuition refund checks in June 2020. The place was completely empty, and the staff was very nice, but the only thing I wasn't too fond of was the fact that they took 10% of all 3 of my checks as payment. I mean, they have to make money somehow, I guess. Had a bit of fun shopping and stuff after though, so 8/10, would go again :)

I wish I could give no stars. Staff is rude and unhelpful tried to cash a check and they called the wrong person to verify, then wouldn't give an explanation of why they didn't just call the person who wrote the check, nor say who they called, and I know they called the wrong person because they said he and a woman wrote it. They then went back and lied about that and were rude from the get go. Don't come here unless you want to have to end up going and getting ANOTHER check from whoever gave it to you, and if you actually need to make a transaction, go somewhere that actually does business.

The lady told me my money order wasn't verified I called myself and it was, don't go here if you seriously need a transaction.. go somewhere where they will care enough to tell the truth and do what they can to assist. Customer service is awful.

cheap check cashing fees, friendly staff... however, too many nosey questions asked during the experience, like yu are under 3rd degree interrogations, and I feel that it's quite a violation of privacy, wonder if that's policy🤔