First Reliance Bank SC, Simpsonville

I started banking with Tracy in 2015 with Independence National Bank, when they were bought out by First Reliance I wasn’t sure about some of the changes that would be coming but Tracy always going above and beyond to make sure I was happy and taken care of and Taft was wonderful helping me with a loan And I couldn’t leave! Lilibeth and Courtney are so friendly when you first walk in and always get things done quickly and efficiently. The whole branch is super amazing and remembers all the big things but also the small details, even my 4 children’s names when we come by. My kids love going to see Tracy at the bank for smiles and lollipops!

I can't thank First Reliance Bank enough for their services! Taft and his team in Simpsonville go above and beyond with their services; their slogan's true to the words! I definitely feel like family and I'm banking in a safe and secure bank! With Gratitude.

I absolutely love this bank! Everyone is so friendly and the branch manager Taft Osborne is one of the most helpful people I've ever met. I have four accounts with them and whenever I need anything I just call Taft and he gets me what I need right away. My wife and I love this bank so much we refinanced our home loan with them. Would 100% recommend.

After 22 years of banking with a bank and dealt with so much horrible customer service, we decided to change. First Reliance Bank is closer to our home so I checked it out. I highly recommend this bank. My location is the one on Hwy 14 in Simpsonville. Tracy Morelle is the bank representative who took care of our accounts. She has the sweetest personality and very knowledgeable. She went above and beyond what I expected. Even met us on the sidewalk of the bank to notarize a document for us. And all this in 2 weeks not 22 years. Thank you Tracy for your guidance on our accounts and the extra mile you went to for us! Much appreciated. Mick and Sue

We love the Simpsonville branch! We have been customers (both for personal banking and for our small business) since moving here in early 2017. The service level is first-rate, and the people are exceptional -- professional and thorough, caring and customer-focused. We have recommended our friends at the First Reliance Bank in Simpsonville to countless small businesses who, like us, prefer to "shop small, shop local" and experience great service with a friendly, personal touch.

Taft Osborne at the Simpsonville First Reliance branch is a wonderful guy and a fantastic banker. He will take great care of you, your family, and your money. He's always there to answer your questions (or find the right person to answer your questions). You can't go wrong with him as your banker.

The personal service at the Simpsonville Branch is stellar! Recently working through 2 home purchases, being able to email my branch manager or call him directly and have him send verifications and letters everywhere they needed to go was was a huge time saving benefit and made me feel like a precious customer rather than a darn number! Way to go First Reliance! Thank you to Taft and Staff! You guys are the best! And even though I’m never there and very seldom stop in they never forget me name! Sorry I’m not that good guys but hope you enjoyed the doughnuts on my last celebratory stop to get a cashiers check for my “home” purchase. Even though I now live in Travelers Rest I will continue to bank in Simpsonville.

Lilibeth is the sweetest human alive! Very helpful and welcoming every time I visit!

The ladies at this branch are amazing, they are experienced and very helpful. The manager Taft is always helping out and reaching out to the community, that is hard to find nowadays. I love that every time I go there they are always smiling and professional. The accounts they offer are great. They do so much for our community...

Update. Paid $4K to refinance and get away from this bank. Stay away. Have a mortgage with First Reliance and I am appalled at their customer service. Have written 3 emails asking questions about my escrow account via their website with absolutely no response. My wife called and received no help from the Customer Service representative. Will be moving our mortgage to CBL in Greer. If you want poor customer service this is the bank for you!