First National Bank-Alamogordo Burro Ave, Cloudcroft

I have generally had good experiences here, but at my last visit I was not only disrespected but cussed at by the manager. I was making a deposit with my newborn, he was crying and I was doing my best to count and sort the money with one hand and soothe him with the other. When I was finished the manger said to me “ next time you make a deposit make sure it’s organized because that was a pain in the ass”. I don’t know much about banking but through my knowledge of customer service I know that you shouldn’t cuss at your customers. I will be closing my account when I have made the necessary arrangements.

This bank has zero interest in taking care of the local community. I opened an account for convenience but they do not provide normal banking transactions. Nickel and dime customers for everything. I end up driving to El Paso for Navy Federal.

It's a small town bank that opens when they want to and closes when they want to....

This is the worst business bank we have in the country. We are a seasonal business and have been a customer of theirs for over 20 years, but every winter, like clockwork, they suspend our account for inactivity. It is seemingly impossible to convince these people that we don't have transactions in the winter

This would be the only bank in town nice people