First National Bank S Churton St, Hillsborough

Branch staff in Hillsborough are friendly, helpful and knowledgeable. The bank is clean and welcoming. First National Bank took over this branch of Cardinal Bank, which was previously Yadkin Valley Bank. The staff has remained through all these changes and tries hard to please. For this long time customer, the continuity and personal service is positive and keeps me coming back. I have not done any complicated business so can't comment on a reviewer who had trouble closing a real estate deal.

Buyer and seller beware! We as sellers have been dealing with our clients bank (First National Bank) where Nolan is their bank lender consultant. We have been trying to get this home closed for 3 1/2 months now. We had a bidding war on this new home after just three days on the market, so the home is highly desirable. The buyers had great credentials and were putting a large sum of money down on the home. After an appraisal taking 3 weeks and another week and a half to come back they finally got the appraisal complete. They slowly asked for our buyers information and today the day of closing they needed additional information. Absolutely furious with the lack of respect for us as sellers and our buyers as well. I would highly suggest you seek a reputable consultant as well as bank! We flip houses and have worked with numerous banks and consultants and this by far has been the worst experience in my home selling career! I typically do not take the time to write reviews but I felt the need to educate other sellers and buyers that this bank is not the way to go if you are selling a home on your own.

I have been with this local branch for over 7 years now and have worked directly with Rick and Pam during this duration. Owning a business, I have been able to rely on them both for many needs and random requests. Pam has been the biggest help to me during this time, even when the bank has changed ownership she was there to help guide me through the transition. She is the friendliest person I have ever encountered at a bank and is a huge asset to this branch. Rick will go above and beyond to make sure you are satisfied and have everything you need. I could not recommend this branch more!